Recovering from a Seagate HDD firmware bug

Hard drive firmware is about the last place you want to find a bug. But that turned out to be the problem with [BBfoto's] Seagate HDD which he was using in a RAID array. It stopped working completely, and he later found out the firmware has a bug that makes the drive think it’s permanently in a busy state. There’s a firmware upgrade available, but you have to apply it before the problem shows its face, otherwise you’re out of luck. Some searching led him to a hardware fix for the problem.

[Brad Garcia] put together the tutorial which illustrates the steps needed to unbrick the 7200.11 hard drive with the busy state bug. The image in the lower right shows the drive with a piece of paper between the PCB and the connectors which control the head. This is necessary to boot the drive without it hanging due to the bug. From there he issues serial commands to put it into Access Level 2, then removes the cardboard for the rest of the fix.

In the tutorial [Brad] uses a serial-TTL converter. [BBfoto] grabbed an Arduino instead, using it as a USB-ttl bridge.


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