However you sell your kits online, you’ll have to find a means of shipping them to the customer. For an online operation this unseen part of the offering is more important than any other when it comes to customer satisfaction, yet so many large players get it so wrong.
This is the final article in a series looking on the process of creating and selling a commercial kit from a personal electronic project (read all the posts in this series). We’ve looked at the market, assembling the kit and its instructions, and how to set up an online sales channel. In this part we’ll look at what happens when you’ve made the sale, how to get it safely to the customer and how to keep the customer happy after the sale by offering support for your products. We’ll also give a nod to marketing your site, ensuring a fresh supply of customers.
Continue reading “From Project To Kit: After The Sale”
The blurry image above is a snap of toy cars as they zoom around a multi-lane, multi-level, maniacal-maze called Metropolis II. We originally took a look at the video after the break (do it now!) but found more information on [Chris Burden’s] kenetic sculpture in this NYT article. He and eight studio artists began work on the project back in 2006. They built 1200 custom designed cars and gave them a huge city to traverse, with up to 18 lanes at times. The work is not yet done, and the video below is dated (having been filmed in 2009), but project is slated to conclude in about two months and the installation has already been snapped up by the Los Angeles County Museum of Art.
And here we thought this was the product of an out-of-work packaging system design engineer. Nope, it’s art, and it certainly eclipses other kinetic sculptures we’ve seen.
Continue reading “Kinetic sculpture takes a page from modern life”
Discouraged at the mounds of packaging you’re throwing away every time you buy new stuff? Artist [David Gardener] may have just the solution for you: design products where the packaging is an integral part of the product itself. We can envision a whole line of IKEA furniture, for example, that turns inside-out and uses the cardboard box as part of its internal support structure. On the whole, this may be just a touch less tacky than making furniture out of packaging not intended to be used as furniture at all (i.e. FedEx boxes).