Makerbot Has Now Cut 36% of Staff in Last 6 Months

The CEO of Makerbot, [Jonathan Jaglom] announced this week a massive reorganization. Twenty percent of the staff will be laid off, management will be changed, an office will be closed, and perhaps most interestingly, the production of 4th generation of Makerbots will be outsourced to contract manufacturers.

This news comes just months after Makerbot announced its first 20% reduction in staff, and follows on the heels of a class action suit from investors. These are troubling times for Makerbot.

So Goes Makerbot, So Goes The Industry

In the last six months, Makerbot has closed all three of its retail locations in Manhattan, Boston, and Greenwich, CT. It has moved out of one of its office buildings in Industry City, Brooklyn as the company faces a class action suit from investors for possible securities violations. These are by any measure troubling times for anyone at Makerbot.

The 3D printing industry has been forced through the rollercoaster of the hype cycle in the last few years, and where Makerbot goes, media coverage and public perception of 3D printing goes with it. According to pundits, we are now deep in the doldrums of the trough of disillusionment. No one wants to make their own parts for their washing machine, it is said, and 3D printers are finicky devices with limited utility.

Despite these pundits’ projections, the 3D printing industry doubled in 2015. Multiple manufacturers of sub $5000 machines are going gangbusters, and seeing the biggest revenues in the history of their respective companies. By any measure except the one provided by Makerbot, we are still in an era of a vast proliferation of 3D printing.

Makerbot, for better or worse, is a bellweather, and public perception and media attention is highly dependant on the success of Makerbot. The Verge writes – incorrectly – “…The consumer 3D-printing market’s rise has slowed”, and Business Insider writes ‘consumers are beginning to lose interest.’ These are not statements backed up by facts or statistics or even hearsay; they are merely a reflection of the consumer’s disinterest in Makerbot and not of the 3D printing industry of the whole.

Unfortunately, we will not know the extent of how bad it is at Makerbot until Stratasys releases its 2015 financial report sometime in early March next year. Wohlers Report 2016, the definitive guide to the 3D printing industry, will be released sometime around May of next year. Keep one thing in mind: Makerbot did not build the 3D printing industry, and the public perception of Makerbot does not necessarily translate to the public perception of 3D printing.

3D Printering: The Makerbot Class Action Suit

Since the 5th generation of Makerbot 3D printers were released at CES in 2014, there has been an avalanche of complaints about the smart extruder in these printers. Clogs were common, and the recommended fix was to simply replace the extruder. The smart extruder is a $175 part, and the mean time before failure is somewhere between 200 and 500 hours. With these smart extruders, you’re looking at a new extruder every dozen prints or so. Combine this with Makerbot’s abdication of open source values, and it’s easy to see why no one in the know would buy a Makerbot.

The performance of the 5th gen Makerbots is also reflected in the Stratasys stock price. The stock has tanked, from a high of $130.83 in early 2014 to a low of $31.88 a few days ago. This has investors calling for blood, and now there’s a class action suit claiming Stratasys violated securities laws. The court docs found by the folks at Adafruit allege Stratasys rushed the 5th gen Makerbots into production resulting in an avalanche of negative feedback, warranty claims, returns, and misled investors until the stock collapsed when the market was made aware of these issues.

The court documents allege Stratasys and Makerbot touted the incredible ease of use and ‘unmatched’ quality of the 5th generation of Makerbots, while former Makerbot employees confirmed known issues with the smart extruder. The 5th gen Makerbots were rushed into production without proper testing for performance and reliability and no standardized testing and validation program. In short, Makerbot itself didn’t know how bad the smart extruder was, but shipped the product anyway. This in turn hurt sales, with one sales executive leaving the company as he “did not want to sell the 5th generation printers after learning about the defect issues because he has a ‘conscience’.”

Despite this, those in charge at Makerbot and Stratasys continued to make misleading  positive claims about the reliability of their printers and how the printers were received by the market. This is the crux of the lawsuit, and something that points to an artificially inflated stock value.

The plaintiffs for this lawsuit are limited to Stratasys stock holders, and anyone out there who only owns a 5th gen Makerbot will sadly be ignored in this lawsuit. Still, if the claims of this lawsuit are true, Stratasys and Makerbot are in for a world of hurt; this is an alleged violation of federal securities laws. demanding a jury trial. Popcorn abounds, and as always, [Zach] and [Adam] came out ahead.

3D Printed Injection Molds

A team at Budapest University has successfully created a functional injection mold for prototyping by using a Stratasys 3D printer.

Prototype injection molds are expensive. They are typically machined out of steel or aluminum which is both costly and time consuming, due to the complex geometries of most molds. [Dr. Jozsef Gabor Kovacs] works in the Department of Polymer Engineering at Budapest University, which is where he came up with the innovative approach of using 3D printing to produce a prototype mold.

The mold was printed in Digital ABS PolyJet Photopolymer plastic using a Objet Connex 3D printer. The injection material used was polyacetal; which has a fairly low melting point of 175°C. By using this method they were able to go from a prototype mold to a test part in less than 24 hours. We don’t even want to think about how expensive that would be to expedite from a machine shop.

After the break you can watch the entire production process from printing to molding.

Continue reading “3D Printed Injection Molds”

This hack can refill your Stratasys 3D printer

[Dan] has his own Stratasys Dimension SST 768 3D printer. It’s a professional grade machine which does an amazing job. But when it comes time to replace the cartridge he has to pay the piper to the tune of $260. He can buy ABS filament for about $50 per kilogram, so he set out to refill his own P400 cartridges.

Respooling the cartridge must be quite easy because he doesn’t describe the process at all. But the physical act of refilling it doesn’t mean you can keep using it. The cartridge and the printer both store usage information that prevents this type of DIY refill; there’s an EEPROM in the cartridge and a log file on the printer’s hard drive. [Dan] pulled the hard drive out and used a Live CD to make an image. He loaded the image in a virtual machine, made some changes to enable SSH and zap the log file at each boot, then loaded the image back onto the printer’s drive. A script that he wrote is able to backup and rewrite the EEPROM chip, which basically rolls back the ‘odometer’ on how much filament has been used.

[Image Source]