Have you ever been too busy to check in with your voicemail service? PhoneTag might have the solution for you.
Some of us might have done it before, let voicemails pile up if we know nothing urgent or important is coming down the pipes. Wouldn’t it be much simpler and more convenient if those voicemails played by our rules? PhoneTag is a speech to text service that converts a voicemail into text and sends it via email or SMS which you can read through and reference at will. The accuracy on this type of service is usually pretty good, but some translation is required as spoken words can sometimes be misinterpreted depending on the clarity of the call. On the security side of things, we tend to be a little hesitant of personal and business voicemails running through an extra service. PhoneTag does state that they use some kind of “special algorithm” that will guarantee voicemails are secure and private.
While there is a free trial period, this service is going to cost you. You can sign up for anything from a per message price of $.35 to an unlimited plan of $29.95/month. You are going to have to do your own calculations here to see if this is the best way to go, but this will save you from using your monthly minutes for checking the voicemails in your mailbox. As alternatives, Google Voice offers the same service for free and SpinVox charges a fee per use.
Over the weekend, a hacker broke into FEMA’s new PBX voicemail system, made over 400 overseas phone calls to Asia and the Middle East, and ran up a $12,000 bill. The low tech hack took advantage of a “hole” that was not covered when a contractor upgraded the voicemail system. FEMA is currently conducting its own internal investigation, but FEMA spokesman [Tom Olshanski] did not have any information about the contractor responsible or what specific hole was the cause of the breach. Ironically, Homeland Security, of which FEMA is a part, had issued a warning in 2003 about the very same vulnerability.