Hard drive resurrection

posted Nov 17th 2005 11:00am by
filed under: laptops hacks

table
Follow along as reader [anonymous Gort] swaps the guts of two hard drives to bring one back from the land of the dead.

Someone at work had a laptop computer they never backed up. They traveled 1000 miles to give a presentation, using the laptop



229 Responses to Hard drive resurrection

  • jamil says:

    i’ve also had alot of success with freezing the hard drive. take care not to let ice crystals form on it (…or inside it). it usually has a reduced read speed and it eventually stops working again, but freezing the drive gives you plenty of time to get the data off, or even boot from it if thats what gets you happy. i’ve tried this three times with success each time.

  • Unomi says:

    First, this is a good thing. Data is more important than hardware. Remember that. Always.

    Second, I’ve been thinking what one could still do with old (damaged) drives. Indeed, practice, reconaissance (learn from how details stick together before taking action) and swapping parts.

    If you take it the way it is stated, it looks pretty simple, but messing with valuable data is indeed tricky. The last (7th) statement should be repeated endlessly: it might be your last option/chance/attempt…

    - Unomi -

  • Josh says:

    Wow. Thats like a computer surgery, i had no clue that this sort of data recovery adventure was even feasable. Good Job!

  • Chris says:

    how much would you charge to do this for me??

    anonymous.spammer AT gmail.com

  • smilr says:

    Often (well, in my experience at least) the internal platters, read/write heads, motor, and solenoids etc. of a “fried” hard drive are all perfectly fine, but the logic board on the bottom will have had a component fail. Luckily – these can be removed and replaced with identical logic boards from a good drive without exposing the platters. In the past I’ve saved hard drives from the trash this way.

    I assume however, that in this case you knew some internal mechanism (though not the platters themselves) had failed?

  • joe says:

    As anyone who has taken a hard drive apart knows, the platters are held together by physical force of a top mount clamp held by torex, there is no key to keep them aligned, so if one platter is out of allignment with the other, then the bottom of the last platter’s sector loction information should not be in allignment with the other platters, and all but the one platter with the sector alignment data should be unreadable. There is no way to take all the platters out as a single unit. OF COURSE there could be a newer standard of sector location data prefixing each sector on the disk, in which case, this _might_ work. Either way, the screws that hold the platter bobbin and spindle motor to the case are found under the platters, and necessitate their removal (with consequential misallignment). Given the lack of real specifics on this treatment, I think that this operation is fake.
    In addition, what went bad on the drive… the spindle motor? the actuator mechanism? the platter surface?
    Freezing the drive seemed to help me once, a better idea is to put the drive on a linoleum (sp?) floor covering concrete, and put a heavy block on top to stabilize the drive against vibration (if that is the mode of failure).

  • I have done this many times throughout the years. My nick name actually comes from doing it in high school for a principle that was so excided to get his data back goofed up some words and said I reversed the corruption on the drive

  • hwyman says:

    In response to #5, the drive in question was a laptop HD which I take only consisted of one platter in which case the operation was not fake. I suspect your alignment concerns are valid for multi-platter drives.

  • Joez34 says:

    When removing the platers from the disk, how do you stop the head from touching / scratching the disk. I have found that the “clean room” does not have to be so clean if you work quickly. I ran a 6GB disk with the cover off (running a contious scan disk) for a whole weekend before bad sections of the drive started showing up.

    What does the cold do to the drive that helps recover the data?

  • chris says:

    he says there were 2 platters in the article, not one.

  • Tercero says:

    This is such a load of horseshit. Um, there’s no way to realign the heads on the platter so they start at the correct sectors. I’d say you could have recovered the info if you had bought an identical drive and swapped out the pcb on top of the drive. That works a lot of the time, but, there’s no way in hell you took apart a drive and recovered the info by swapping the platters to another drive.The platters themselves spin at thousand of revolutions a second. What do you think would happen to your alignment if there was the tiniest piece of dust that impacted the head, that microns above the surface of the platter. Why the hell do you think they’re assembled in a green room to start with?

    Sorry, but this kind of misinformation pisses me off.
    And no. Freezing the drive will do doodly squat in reviving it. Most times that clunk you hear in your HD is the sound of the drives head tearing itself free. Unless the pcb itself is gone, there is virtually no way to ever recover the information outside of a professional setup.

    • AssistMyPc says:

      I had two hard drives (at different times) on one of them when it spun up you could hear the slightest “clicking” or … banging noise – the other no noise at all … totally silent … I could feel both spin up tho – took each drive put in freezer for 4 hours – one SATA one IDE – first attempt failed… still could not see either drive – second attempt 4 hours later this time in freezer for 5 hours……… sata drive came up as did the IDE drive I pulled data from both …
      had everything I “thought” I lost forever… thankfully I did NOT read Darrick Terry’s (above post first) if I had … I might not have even tried …………..

  • ziekrage says:

    If the allignment truly is a problem, might there then be a way to raw-copy the entire drive with respect to the platter indexes? Thereby creating separate raw image files for each surface, copied sequentially from the outer to inner track (or vise-versa, I forget the proper order). And when it finishes, let some custom software examine the individual platter structures looking for inter-sector gaps and other physical properties of the drive that would have been copied as data to effectively re-align the platters and then produce a functional disk image.

  • Carter Adams says:

    Whenever you have to make any sort of presentation, always always ALWAYS print out lecture notes and overhead transparencies, and keep those in your carry-on luggage (but not in your laptop case). It’s cool that they were able to hack out a solution to this, but never be without a technology-less backup.

  • jwstolk says:

    raw-reading the un-aligned data is unlikely to work. modern drives store the actual data in a very different format that what it looks like from the outside.
    for instance: from the outside each track has the same number of sectors (at it used to be on real drives, and still is on floppy disks), but the drive will probably put more sectors on the outer tracks, because they are longer and therefore can store more data per revolution.

    aligning the disks may not be a problem at all (at least when reading a single platter), because they probably use the data on the platter to get the alignment info anyway. The motor is not accurate enough to predict the exact location of the disk, and a separate sensor that generates a sinc pulse every revolution is an (expensive) extra part, and probably also does lack the needed accuracy.
    I think you can at least read some of the data this way.

  • jwstolk says:

    a couple of (small) dust particles are not a big problem. most drives circulate part of the inside airflow over a filter that picks up any dust particles, and even if dust is slowly sanding the heads and/or platters, you can probably get the data off before it stops working.
    He mentions a lot of noise after the swap. this is very likely because he did not do any balancing of the platter assembly. also if the platters are mounted off-center the heads will need to vibrate very fast in order to keep following the track. but i think a drive is capable of following an off-center track, just like a cd-player. have you ever bend a cd and watches the cd players lens move up and down to keep the focus correct ?

  • chinakow says:

    joe and Tercero, Have you actually tried what you are describing and failed or are you both talk out the side of your necks? The platters do not stop so that the the heads can read them, instead the platter spins, the head just grabs what it wants when it comes by, the drive should easily be able to “seek” for the particular data, even if it has to wait multiple revolutions for the right sector to come by.

  • Urza9814 says:

    #9 freezing works. I’ve done it. I have friends who have done it. It is a well documented solution. What it does (I’ve heard…not sure of this) is shrink the parts a tiny bit, which can, in some cases, allow you to use it while it stays cold. Though I know someone who had that fix it perminantly. I mean, considering that I’ve managed to fix things by opening them, deciding I couldn’t fix them, and closing them up again, I wouldn’t discount any theories.

  • nilrake says:

    Having just had a WD 160g die on me, i’m rather interested in this article. Reading through the comments, esp about alignment concerns me though. The drive powers up and it sounds like the head arm is whacking against the body for about 90sec and then it just stops and the bios doesn’t recoginize a drive there.

    Would this be worth cracking open? Regardless, does anyone know legitimate, reputable, trustworthy, etc companies/sites that can perform proper repair? Many sites offer no charge unless data is recovered, but since the drive was part of a raid/lvm array, the costs seem to double.

    Anyone?

  • duffman3030 says:

    #16 if it was part of a raid array then fu*k it who cares about the data. its on the other drives as well unless you used raid 0. if you did use raid 0 then youre screwed because the data on the other drive is mostly trash as well.

    but anyways it sounds like the bearings in the head have gotten sloppy so freezeing the drive should allow you to back up the data onto another drive. next time you should use raid 1 or raid5

  • Colin says:

    ‘The hard drive got fried and all there photos, movies…’

    ‘there’ should be ‘their’ ;)

    Interesting way to recover data, though – I’ll have to keep this in mind if/when one of my clients’ drives give up the ghost.

  • pweiproduct says:

    Will this work for the infamous IBM Deskstar drives? i had one fail about a year ago, it’s still sitting in my room someplace because it had 120 gigs of data on it that i really miss. if i can get another, working deskstar of the same size, can i drop the new head/arm on the old drive or pull the platters out as the article poster did and drop em in the new drive?

  • tyler w. cox says:

    This is a great fix but should only be used as a last resort. I recommend
    1) Tap all drive sides sharply against a table. – This will often free the drive if something is binding.
    2) Freeze the drive in a zip lock sack (to reduce chances of condensation.) – This will cause shrinking and increase molecular density very slightly.
    3) Replace the PCB with an exact match. This will rule out electronic components and can be done without opening the housing.
    4) Open drive and transfer platters to a second drive. On many drives the platters can be removed as a unit.

    I used to work in a computer repair shop and had a number of customers willing to try anything to get their data back so I’ve had several HD’s to try these steps with. I’ve had successes and failures with all of them. However, I haven’t tried a platter removal where the platters couldn’t be removed as a single unit so I can’t speak for or against the possibility of misalignment in that situation.

    Remember – Some Data is always better than No Data

    ~Ty~

  • jfoust says:

    I call BS, too. With modern drives, they assemble the platters and lock them to the spindle, then at the factory (and never again) the servo tracks are written to that particular alignment of the platters and spindle. The position of the tracks is not obvious to the heads; they seek the servo track info to find the tracks. So there’s no chance of moving platters to a new spindle and preserving the alignment of the platters to the spindle. Imagine how hard it would be to re-align concentric circles within a few microns. They might be able to do this at the $1000+ data recovery places, but I don’t think it can be done in a “clean room” on a desktop.

    Swapping logic boards – yes, that’s easy and often successful.

  • Zorin says:

    I hope all of you have learned to keep backups of the data you care about. It’s always a gamble whether these recovery methods will work, but if you have a backup, it’s a SURE THING. Every time.

    Back your data up. Keep a backup off-site of your most critical data. Never trust any single hard drive to keep your data safe. Ever.

    If it sounds like I’m preachin’, that’s because backing up is a religion that everyone should follow.

    -Z

  • Gorac says:

    I am trying to resurrect a dead hard drive but i need help… WHERE DO YOU FIND LOGIC BOARDS? so far i have only found one but they dont respond so i can order one. if you know where please email me gorac369 at gmail dot com

  • blackbeardscbc says:

    After almost spending 2500 bucks on HD recovery, but having the initial fee waived because it was unrecoverable by a place one step down in price from drivesavers, I stomaeched the PTSD once again and kissed my 145th gig of lost data goodbye.

    I have lost 2 HDs and quite a few gigs just to formatting and enthusiastic youthful error, but nothing is worse than not having the recoverable state to work with. This operation is executable only if the drives platters are good and there are few errors on them.

    This is an excellent tutorial, but more detail and specific scenario recovery tactics need to be developed and disclosed. At a minimum more detail is reccomended, as this is more of a seeded concept with pictures than a convention at this point.

    I strongly reccomend that anyone who has a hard drive fail turn off their computer and leave the L1 and L2 recoveries to dedicated machines, as attempting to recovery is more challenging than it is presented here.

  • Tercero says:

    To chinakow…

    Yah. I’ve done the freezing route. Doesn’t work. I did have success with replacing the pcb, and got the info out that way.

    There’s also a number of software tools you can use to access the drive. Do a google for a software called PC3000. It’s made by a Russian company, it’s very expensive, but it’s made for recovering info from supposedly dead drives. Also look for firmware that will re-intialize your pcb if it’s gone funky.

    Diskexplorer, Easyrecovery, GetDataBack…there’s dozens of other types that will work on a drive that’s been wiped…but not a dead drive.

    Lot’s of people who are throwing ideas here have never tried to recover the info, or they wouldn’t repeat what doesn’t work.

    //14 years at IBM, Toronto/Ontario/R&D…

  • strictor says:

    I heard a guy once who froze his drive to 0 Kelvin, then took it apart (with gloves), transferred the platters to another drive which was kept at 30 Kelvin. He then flipped it upside down and tapped at the exact center 5 times (very lightly) with a hammer. He then put it in a paper sack, buried it in his backyard for a week. Some animal dug it up though so we don’t know if it would have worked or not.

    Just kidding. These are all good ideas, and why not try them on cheap old drives. Discounting the post based on what you “may know” is silly. Unless you try it don’t knock it. It’s all heresay in this post.

  • technoplume says:

    As in # 15, the drive does wright and read on the fly. This is the cause of fragmentation. Also when formated, each sector are identifyed. So I guest that it could be possible to run the HD for a few hours. But it might mecanily suffer a lot and die because of the extra work neede to read sector in order.

  • marilyn says:

    The freezing thing is for drives that fail with the click of death once they warm up. I have never put one in the freezer but I have used ice packs many times on drives that are failing in this way. I have also use the method of swapping logic boards but apparently you need to have a drive of the same make/model created in the same batch to even hope that it works. I’ve had more failures on this recovery type than success.

  • John says:

    I recently had an important 200gb drive crash on me due to a corrupt Master File Table. Does anyone know if it’s at all possible to rebuild said file table? I know the data is still accessable because I have run sector reading software with a 95% success rate.

  • INfrared says:

    the operation works i tried it on a seagate baricuda that lost a head luckily the platters sufferd no damage and the drive worked long enough to get my valuable porn off of it clone it is a good utility to use also for doing the data transfer

  • jeVIN says:

    I have had success with a logic board swap. I had a RAID 5 array of 4 120GB WD drives that I bought from Dell for a steal. First, one drive failed, and then another. Data lost. Not too happy about that but life goes on. I think it was a bad batch of drives. My suspicions were pretty much confirmed when a friend complained that their computer wasn’t working. I took a look at it and their hard drive had died. I took the HD home to see if I could get any data off of it. No luck. Then I looked at the label on the drive. Hmm… 120GB WD drive! I matched the part number/batch number exactly to the drives I had in RAID 5. I was able to do a board swap and get the data off. I suspect that would have worked with the two drives of mine that died, but I didn’t have enough logic boards. Logic board swaps work!

  • nate says:

    From my experience while in the industry of fixing computers, there are 5 solutions to fix drive problems. Listed in order of price.

    1) Put drive in another machine, run data recovery app on drive.

    2) Open drive. Spin the platters with fingers. Fixes bearing issues where they have seized. Freezing the drive _sometimes_ also works.

    3) Image the drive (ghost,etc) and place the image onto another (good, working) drive. Use data recovery app to retrieve data.

    4) Replace electronics (PCB) with identical model.

    5) Take platters out. Smash them into the customers face, because he is a moron for not backing up his data.

    The only thing I have not done, and know nothing about is swapping platters. From my limited knowledge, it’s possible, as in the 80′s, you could take the platters off, spit on them, wipe’m clean, put’em back… and it would work for another year or two. Rinse and repeat. Old bud of mine STILL does this. None of this platter allignment mumbo-jumbo. My BS flags are going up on that one.

    The clean room thing is bullshit if you are trying to recover the data off the drive.

    Granted… if you plan on using the drive for any length of time (i.e. longer than it takes to get the data off), you kind of need a dust free area… and don’t do it in your back yard. The kitchen table is fine.

    These are the methods I know work, as I’ve used them personally a lot more than once.

  • cyanoacry says:

    In response to all the freezing comments, I’ve had good luck in restoring bad drives by throwing it in a firewire enclosure, then throwing that in the freezer. The condensation issue never happens, and ice crystals never form because there’s a dessicant in the drive anyway (silica gel, anybody?). I’ve restored 2-3 drives this way, and each time, they ran for a decent amount of time.
    (One 200GB drive ran for about a week, and a small 10GB server OS hard drive managed to survive for about 3-4 days.) Luckily I’ve been able to get away with not managing to rust my enclosure’s circuitry (thank god for good assembly/solder paste).

    If the drive starts dying in the freezer, you can usually powercycle it, and it’ll come back for x amount of time before it dies again.

    Whatever ailment the freezing route fixes, I’m not sure. But it’s worked in my cases.

  • blind says:

    “if you plan on using the drive for any length of time (i.e. longer than it takes to get the data off), you kind of need a dust free area… and don’t do it in your back yard. The kitchen table is fine.”

    Acually the kitchen will still probably be dusty if it has open entrances. For a “true” clean room simulation you want to use the bathroom. Turn on the shower until the room completely fills with steam, turn shower off, let the steam settle. The steam brings all the dust to the floor/toilet/sink surfaces and gives you as close to a “dust free clean room” as you’ll get in your house.

    I’ve used this method when windowing hard drives and it’s worked great-i’ve opened drives, put them back together and have them still running to this day. Of course all this should be done very carefully and only if you really care about your data.

  • blind says:

    “if you plan on using the drive for any length of time (i.e. longer than it takes to get the data off), you kind of need a dust free area… and don’t do it in your back yard. The kitchen table is fine.”

    Acually the kitchen will still probably be dusty if it has open entrances. For a “true” clean room simulation you want to use the bathroom. Turn on the shower until the room completely fills with steam, turn shower off, let the steam settle. The steam brings all the dust to the floor/toilet/sink surfaces and gives you as close to a “dust free clean room” as you’ll get in your house.

    I’ve used this method when windowing hard drives and it’s worked great-i’ve opened drives, put them back together and have them still running to this day. Of course all this should be done very carefully and only if you really care about your data.

  • Grey hodge says:

    To the two jokers who claim this is impossible. OnTrack and a dozen other companies offer this exact service professionally for thousand sof customers every year. This is EXACTLY how you recover data in a last resort situation. Since the platters SPIN, there is no need to “align” it any more than you align a record.

  • Unomi says:

    For the people who question about what happens when you freeze a drive, here’s my guess:

    The effect freezing has on matter is that it slows down particles/electrons. I think that by slowing down the operandi of the drive, the chance that it finds the correct data is getting higher. It is not going to the max at high speed, but just at a lower speed making it more accurate.

    I have no clue what I’m talking about, since I’m not a specialist at all. It is just what I think what could be logical. Anybody else an opion on this?

    - Unomi -

  • Gazwad says:

    To all the idiots who refute any of this is possible, you clearly don’t realise that each seperate problem has it’s own unique fix. Simply because something didn’t work for you it doesn’t mean that it doesn’t work. Either you tried the wrong fix or you were stupid or unlucky. To the fool who started to confuse people by introducing the term “align” instead of “synch”, take solice in the knowledge that you are 100 times more respected than the fuckwit who decided to spell lame someone.

    All the methods used have worked in the past. Platters are locked together as a pair and can be removed as such. If anyone claims that they cannot it simply means that the poster was unable to do so.

    I worked in IT for bluechip comapanies for over 2 decades. I have worked for disaster recovery and data recovery companies so I do know what is done and what the outcome can be.

    Can someone explain why half the respondents here want to shoot people down in flames when it is patently obvious that they haven’t got the technical accuity to install a new drive into a PC, let alone take one to bits?

  • Sion says:

    DAMN IT if only this had been posted before I trew my recently departed 14.3GB laptop harddrive away,

    the controller chip had brunt clean through :-(

  • Davis McCarn says:

    The first time I opened the chamber of a hard drive was in 1983, was a 15MB Tandon MFM drive, and it had been clobbered by UPS. That one turned out to be stuck heads (meaning jammed so the positioner couldn’t free them). After I freed them and put a clear lid on with double-sticky, the drive worked for over a month before starting to show bad sectors…

    Since then, I have literally “fixed” thousands of drives working inside the chamber; but, never by swapping the platters because I found there was microscopic slop on the spindle and I worried about never being able to get them centered properly.

    My technique has always been to move the head assemblies from an identical drive (after the PCBA, of course) and the reason it was fabulously successful was because the final, analog, read/write IC is on the head assembly, prone to being blown by power surges.

    It is often necessary to tweak the position of the heads on their shaft (sometimes it takes hours to get it right); but, when the drive performs it’s POST and restores to track 0, a quick cloning gets the data onto a good drive.

    No, the drive won’t last very long; but, even when the only tool for cloning was Norton, which took forever, it worked 70+ percent of the time.

    One drive, in the late 80′s was 8 platters & 16 heads, all recessed down inside the chamber. Now that was tricky!

    Having said all this, I should add a big note; recent models of both Maxtor and WD drives fail by corrupting the Grown Defect List which is on the media and, because there is no blown hardware, just a confused drive, none of these techniques will work. I have tried……

  • Matt says:

    I’ve had several drives die in the past month and just started toying with this process earlier this week. Anyone have any advice on moving the heads off of the platter? The last drive I played with had a single platter, but heads on both sides. In order to get the platter out, I had to drag the heads across the platter and off where the heads proceed to slap together. To get them back on the platter you have to somehow get them spread and slipped back on. That drive ended up dead…

    Is it bad to drag the heads across the platter since they normally float? Or is it acceptable since the platter isn’t spinning? I guess I need some sort of little block to keep the heads separated so that I don’t twist them trying to get them back on the platter.

  • rage007 says:

    I worked in a PC repair shop for 6 years and now have a degree in computer engineering. I saw all kinds of messed up hard drives come in. I have repaired many hard drives in my day using various methods. This is a last resort in the case the drive IS spinning but not being read by the BIOS.

    Older (<60G) drives
    4/4, 100% success in retrieving data

    Newer drives (20G laptop, 160G)
    0/2, 0% success

    I am inclined to agree with the folks saying alignment is critical with multi-platter drives. This swap technique may only work with single-platter. I recommend swapping the board/chips first if the drive still spins up.

    If it doesn’t spin up, I agree with #22′s steps. Freezing is a stupid idea in all, but I have seen it work before. Of course the drive imploded 5 min later.

    A note on cleanrooms:
    I stole this from a FAQ on mushroom growing. To create a ghetto cleanroom try these steps in a bathroom:

    1. Seal/Tape off all vents (and windows if necessary). You do not want ambient breezes stirring dust.
    2. Clean work surface and tools with lint free cloth. Set up workspace, leave HDs in static bags.
    3. Turn on shower with hot water for 10+ min. Leave door closed for 20-30 min. The steam will cling to dust and settle it out of the air. The humidity will also reduce the potential for static buildup.
    4. Move very slowly back into the room and close the door gently. Try not to stir or breath heavily.
    5. USE AN ESD OR GROUNDING DEVICE OF SOME KIND!

  • ejonesss says:

    i am supprised it worked because from what i heard the platters have other servo tracking dta on them so that they can sync up the data and if one platter is off by a fraction then the hardware cant track the data when data is spanning multiple platters.

    single platter drives you may have better luck with.

  • David Atkins says:

    I am rather sceptical about tranferring the platters to another drive. I do agree with freezing and finding the identitcal “top board” those 2 will work and actually I have had a rather high success rate using those two methods. When I say identical I mean identical
    all the way to the second decimal of the Rev on the board.

  • Data Recovery engineer says:

    Generally – platter swapping will NEVER work on current 3.5″ drives unless it’s a single platter (and REAL low capacity). The reason this worked so well on the laptop drive is because most of them have a “park” position that is completely off of the platter surface – this makes removal of the platters very easy (although still not the right way to do it).. Ever since 120 to 160 gb and bigger 3.5′s starting coming out, the track density has been greater, and alignment and flying height MUCH more critical. I work for a Data Recovery shop and we do these day in and day out – moving heads across the platters while not spinning will destroy the heads and most likely the platters as well. Freezing is by far the most correct first step for the layperson. However 90% of what we see lately is FIRMWARE related. Clicking – firmware, not posting – firmware, bad sectors (CRC errors) – firmware. The comment above about PC3000 is also correct – great package (if you’ve got an extra $6k to $8k and read fluent broken russian) but this utilizes a hardware component not just software and only works on 1 out of 10 drives because of newer firmware incompatibility.

  • jim powell says:

    if you have time , that is all you can can hope for

  • n3ldan says:

    why not use dd to make a disk image, then recover files from that?

    I’m sure you coudl slave a bigger drive than 20GB, and then you could recover more files, possibly. Also, after the drive died, youw oudl have a perfect virtual copy of it.

  • Andre says:

    Hey all.
    I’ve recovered a few deceased Microdrives this way- actually got some data back off two of the three Ebay drives. The trick is to get them to spin up as the failure mode on these seems to be “stiction”; for this I first froze the drive then tapped it as it tried to spin up. One drive I repaired worked for weeks before failing.
    I’ve also used this trick on Magicstor drives, in fact these are more likely to be a bad control PCB which is swappable.

    -A

  • Steve says:

    I was interested by the comment #46 that many of the recent problems are firmware related – “clicking”. I’d like to know more about that problem… Clicking usually implies a mechnical problem to me.

    Yes RAID should be the defacto standard. Still my customer wants to roll out PC that are cheap as hell. So I’ve gone back to good old 80gb drives. Which seem like about the last size group of HD that were worth a damn (reliability wise).

    Is it my imagination, or is WD really making some unreliable drives lately? In the last few years, I’ve seen more these drives fail, than all of the other drives combined over my career.

    I sent a drive in to a professional data recovery service. They wanted $1600 for the job. In todays economy, not even a blue chip corporation is likely to go with that program. Unless it is a (manufacturing) production machine or server. In which case it would have had a backup anyhow.

  • Aaron says:

    I had an old IBM 3.2GB drive about 5 years ago that had some bearing problems (it was in the back of my car as an MP3 player). I used to have to physically spin the thing in a certain direction with some verocity to get it to spin up. Once spinning, I didn’t have a problem with it. It worked for about 2 years and then I shorted out the power supply and threw the whole thing in the bin!

  • Rob says:

    I was curious. I have a 80 gig WD drive,and the drive when the machine is turned on sounds like it’s smacking something. This lasts for about 1 min, and then stops like the power was killed to the drive. Would freezing help me get the data off the drive? If so. How cold should you get the drive. I have heard that the moisture or ice crystal forming can kill the drive.

    I have access to Liquid Helium, which would bring the drive to -420 degreas in a flash. This should stop the formation of any ice crystals. My next worry would be that it’s too cold at that point? Any help would be great.

  • Rob says:

    I was curious. I have a 80 gig WD drive,and the drive when the machine is turned on sounds like it’s smacking something. This lasts for about 1 min, and then stops like the power was killed to the drive. Would freezing help me get the data off the drive? If so. How cold should you get the drive. I have heard that the moisture or ice crystal forming can kill the drive.

    I have access to Liquid Helium, which would bring the drive to -420 degreas in a flash. This should stop the formation of any ice crystals. My next worry would be that it’s too cold at that point? Any help would be great.

  • Rob says:

    I was curious. I have a 80 gig WD drive,and the drive when the machine is turned on sounds like it’s smacking something. This lasts for about 1 min, and then stops like the power was killed to the drive. Would freezing help me get the data off the drive? If so. How cold should you get the drive. I have heard that the moisture or ice crystal forming can kill the drive.

    I have access to Liquid Helium, which would bring the drive to -420 degreas in a flash. This should stop the formation of any ice crystals. My next worry would be that it’s too cold at that point? Any help would be great.

  • Phil says:

    I had a 60Gb harddisk which I managed to fix by doing a PCB swap. I fried the original board by accidently earthing a chip pin on the PC case it was sitting on. A friend offered me a loan of a 20Gb drive that had a few sector errors cropping up to get me by. When I got the 20Gb drive I noticed both where by the same manifacturer and had the same shaped boards. So I did a board swap. Hey presto – Working drive – all 60Gb. Quite surprised it worked however as the 20Gb was only a 5400 RPM drive and the 60Gb was 7200 RPM still didn’t complain – Its still working about 5 years on. And to top it off my friend who lent me the 20Gb drive now has a wall display he’s quite pleased with!

  • ron says:

    anybody got links or details to logic board swapping?
    sources of logic boards?

  • abe says:

    i have had several hardrives in the past few years and the only 2 drives that ever failed were both WD. So I see I am not alone. I really needed the data off of one of the drives so I had to get profession help. The best deal I got was at http://nationwidedatarecovery.com/ for $500.00 now down to $400.00. I am thankful that they job done right away.

  • blluesman says:

    I have a US logic (USLO60U) external HD that doen’t spin. I’d really like to get the data off. How should I proceed? Is this someting a novice can do? If not, who can I take it to & how much (a range) will it cost me? The HD has always read ok, but occasionally has “startup probs” i.e. doesn’t spin. Thanks for the help.

  • drrty byl says:

    I am in the process of performing data recovery on a WD 160GB drive and came across this post. The drive was originally mounted in an enclosure, saw some rough use, started making the dreaded clicking sound and generally became unrecognizeable. So I stuck it in the freezer – didn’t work. Sent it to 3 data recovery companies. 1-Iomega, the enclosure manufacturer’s service via ActionFront – who quoted me $1800, 2-Gillware, who in reality only performs software recovery as a front for a high-dollar invasive service which quoted me $2000, and 3-Nationwide Data Recovery, who also advertised inexpensive services, but failed to deliver and gladly offered to refer me to their super-expensive ‘partner’ company. Next, I obtained a refund from the manufacturer which was used to ebay an identical drive for the electrical system. This didn’t work either. So I set up my ‘cleanroom’, opened the drive and found that the post which the heads pivot on had snapped in half. It looks as though this post is unreplaceable, therefore I am left with two options; supergluing the broken post back into place, or transplanting the platters to my fresh drive (last resort). Never trust drives.

  • Solomon Herscovitch says:

    Can someone tell me where to get a guide of openning hard drives? I know that it is self explanatory, but I am stuck at the platters, with strange screws. I need to know what they are called, and where I can get bits for them. I know the danger, but it is a 12 year old drive and its just for experience. Thanks!

  • anonymous Gort says:

    #2 ” Data is more important than hardware” yes, yes.
    #39 Thanks
    #41 Will look into the “Grown Defect List” and changing the “head assemblies”, I did try to change the logic board a few times.
    # 43 I plan to get some drives and test the alignment issue. The platters have no “key slot” or holes for screws so I never thought about alignment. I do plan to test the alignment issue on laptop and full size drives.
    # 49 I tried to use dd but the disk had errors and it took to long. tried dcfldd on another drive and it worked better (FoRK cd disk).

    Thank you for your input, tests on the alignment issue, “head assemblies” and “Grown Defect List” will help me to learn. Thank you hackaday and all your comments.

  • drmoo says:

    Maybe this freezing gamble seems to work because of a temporary faliure. U might as well wipe the enclosed drive on a donkeys a** twice and then try it again unless u get a kick in your face for being gullable.

  • mike says:

    Yep, I’ve run a drive with the cover off before and it’s not like they die instantly. A similar disc was dropped and began failing … what happened in the dropping instance is a tiny amount of oil was squeezed from the spindle bearing and began it’s vertigal journey to the outer edge of the platter; colliding with the heads.

    While I’ve never swapped the platters themselves and attempted a recovery like this one it sounds feasible since you only need the drive in it’s new home to function for an hour or two ..about the spindle alignment, maybe it’s impossible with some models I generally take the motor/platters out in one piece by sacrificing the heads, this could probably be done without scratching the disc…. how does it help to disassemble the spindle anyway? That’s just unnecessary.

  • drrty byl says:

    I am in the process of performing data recovery on a WD 160GB drive and came across this post. The drive was originally mounted in an enclosure, saw some rough use, started making the dreaded clicking sound and generally became unrecognizeable. So I stuck it in the freezer – didn’t work. Sent it to 3 data recovery companies. 1-Iomega, the enclosure manufacturer’s service via ActionFront – who quoted me $1800, 2-Gillware, who in reality only performs software recovery as a front for a high-dollar invasive service which quoted me $2000, and 3-Nationwide Data Recovery, who also advertised inexpensive services, but failed to deliver and gladly offered to refer me to their super-expensive ‘partner’ company. Next, I obtained a refund from the manufacturer which was used to ebay an identical drive for the electrical system. This didn’t work either. So I set up my ‘cleanroom’, opened the drive and found that the post which the heads pivot on had snapped in half. It looks as though this post is unreplaceable, therefore I am left with two options; supergluing the broken post back into place, or transplanting the platters to my fresh drive (last resort). Never trust drives.

  • polobunny says:

    This is nothing new, not a bad article though. :)

    BTW freezing is really effective.

  • drrty byl says:

    So I fixed the snapped head post on my WD 160GB drive and the clicking noise is gone & BIOS now recognizes the drive (but at the wrong size), however I am unable to access it and it doesn’t show up as a logical drive — booting from various recovery utilities and into windows. I was told by the last data recovery co that its problem lies in “recognizing the primary data track”. I tried manually configuring head settings in BIOS but this didn’t help. Any data recovery professionals have suggestions as to what my next DIY step is? Any help is greatly appreciated.

    Drrty

  • stan says:

    I am trying to do a PCB transplant on a WD800BB as a friend of mine managed to melt bananana on t the PCB. Is taking the PCB off and replacing it easy? Do I need to solder anything?

  • shanti says:

    I’ve got a Maxtor 30GB drive that failed a couple of years ago when the power supply on my PC literally blew sparks out the back. I’ve tried it in a couple other machines but it’s certainly not recognized in the BIOS at all and I’m pretty sure it’s not even spinning up. Since I gave up on it I’ve kept it well packed in anti-static bags and bubble wrap, just in case.

    Recently I’ve been pining for that old data so I decided to get adventurous and was able to find an online retailer who still had some of the exact same model of drive in stock. My intention is to swap out the PCB, but reading the comments of #42 make me fear that the head assembly may be blown. Does anyone else have experience with recovering a drive after a power supply failure?

    I’m fairly technical, but the idea of ripping hard drives apart is still a bit intimidating. If anyone in the Madison, WI area has experience (and success!) with recovering failed hard drives and would like to take a stab at it I’d be willing to pay a reasonable amount for your assistance. Contact me on shantismurf at gmail.com. Thanks!

  • Richard says:

    i think i will try the disk platter swap thing i have a few old 1.0 gb one with win98 and one with some other win95 mess on it… they are same model.. i’m going to see if the timing thing is an issue…

  • Thomas says:

    Swapping the PCBs doesn’t even work properly anymore on high density drives because of manufacturing tolerances.
    Data will be written to a flash during the low level format.
    so, swapping the pcb will work only if you are extremly lucky.
    It was different a few years ago.

  • lotacus says:

    I am interested in this curruption of the defect list in the hard drives. Ihave a fairly new Maxtor 40GB drive that had just failed. It doesn’t spin up and the computer bios doesn’t recognize the dead drive. It’s in the freezer now,but i am not holding my breath. This curruption list seems intriguing, as I would assume some hardware and software combination could clear this list or something?

    Anyways, I don’t have any torque screw drivers, but I removed some metallic film from the bottom of the drive to discover a bunch of ball bearing like items encased in a clear bathtub like enclosure. I always wondered what this was, and by reading someones post, i could assume the conclusion that it is to trap moisture. When I removed this capsule, I was able to have a peek at a fraction of a pallter, and the underside of the arm. The platter doesn’t seem to move freely, which I assume suspect since I opened up a 500Mb Maxtor drive and was able to freely spin the pallter without much force.

  • Vinay Modi says:

    I have a 250 gb harddrive with about 80 gigs of important data on it that i dropped (its in an external case) does anyone have any recommendations or anyone know what the problem is? It starts up but makes a clicking sound. My comp recognizes that the harddrive was connected but the HD doesnt come up as a drive in “my computer”..Email me @ vmodi89@yahoo.com please

  • Vinay Modi says:

    I have a 250 gb harddrive with about 80 gigs of important data on it that i dropped (its in an external case) does anyone have any recommendations or anyone know what the problem is? It starts up but makes a clicking sound. My comp recognizes that the harddrive was connected but the HD doesnt come up as a drive in “my computer”..Email me @ vmodi89@yahoo.com please

  • getter says:

    Please let me know how you built a clean room on your desk. I have a laptop drive that sounds like the motor spins and then stops. And it repeats itself. What do you think the problem is since you’ve diagnosed so many drives.

    Email me @ bluedevlx@hotmail.com

    Thank You

  • steve says:

    Hi Sir
    I need some of your brains right now
    i have just blown a hard drive the circut board on the back to be exact
    i have purchased an identical drive and used its circut
    but the computer does not recognise the drive.
    what do i do now

  • steve says:

    Hi Sir
    I need some of your brains right now
    i have just blown a hard drive the circut board on the back to be exact
    i have purchased an identical drive and used its circut
    but the computer does not recognise the drive.
    what do i do now

  • anonymous Gort says:

    I see a few questions asking for info, help.
    will try to help.

    #77.Please let me know how you built a clean room on your desk.?
    in the photo you can see my desk.
    I used a fan before (not during) the attempt.
    I used painting gloves and a mask, used a clean new cover on the desk.
    washed / dried the tools before (to get oil off, if any) to clean them.

    #78 I have just blown a hard drive the circuit board. ??
    1.what do you mean, how did you do it.
    2.computer does not recognize the drive. ??
    put the pcb back on the “good” drive and insure the Bios and computer finds it.
    Remember reliable static control, Anti-Static Wrist Band.

    Buy a few 2 dollar drive on ebay ro some place and practice first.

  • brian leeper says:

    I believe that freezing sometimes works because lowering the temperature of the drive and it’s electronics increases the signal-to-noise ratio of the head amplifier and possibly the signal coming out of the head too.

    Google “noise temperature” for more than you could ever want to know about this.

  • dakis says:

    hey guys I think this a good start for those who are intersted in harddrive architecture.

    check out this link.
    http://www.hardwaresecrets.com/printpage/177

  • Bob says:

    wat if my hard drive wasnt fried but like it just says disk boot error can those steps also work for my hard drive too?

  • BEN says:

    I have the same problem as a few people here – a 160gb WD drive that was in an external enclosure. I dropped it and now when turning it on it clicks over and over, then after a while it stops as if power had been cut to the drive. Can anyone offer any advice on this one? My email is bendowling[at]lineone.net. Any help would be greatly appreciated!

    Cheers, Ben

  • Michael O'Quinn says:

    The reason the drive still works without the platters being

  • Justin Bell says:

    If alignment of platters is critcal, why not simply glue them togther before unscrewing them? If you got a long-bore, hypodermic needle and filled it up with a bit of CA, you could very carefully apply it to the platters and collars, then lift it out as one unit.

  • issa omran says:

    Post 85 is the best and is what i was able to understand from lots of websites .
    i would sugest to all of you especially Michael O’Quinn to start working on reverse engenearing mail HHD model with PIC’s
    i would like to ask Michael O’Quinn who can i access the CPU or PIC or ECU what ever it is called on a HDD so i can reprograme it or read if it is still runing correctly ???
    mabey even reprogram it thought the BIOS of teh PC isnt reconizing the HDD.???

  • minni says:

    I have done it with floppies really easily, i have tried it with HDD’s and it is extreamly difficult. I don’t think it is fake i just think he is really lucky. It is very hared and thought on most modern drives the platters do not need to be lined up exactly the heads, which are extreamly fragil must line up at exactly the right hright above the drive as to not cause the heads to scrape the platters, I have tried this about 10 times with mechanical failure of a drive and only once i was able to recover aly of the data, the bathroom steam trick i have heard before and used my self, there is great logic behind it just make sure the humidity is not too high.

  • jollyrgr says:

    As far as recovering hard drives…. I’ve been recovering drives since the days when 20MB drives were big. (No, that is not a typo 20 MB drives from the 1980′s.) I’ve frozen drives and was able to recover them. I’ve swapped logic boards and recovered them. Freezing and logic board swaps do work nicely.

    There was one fellow tech that came across a repair that to this day I find amazing. He went on site to repair an original MAC with a 20MB external hard drive. (Think 1986.) The customer showed him how he had to start up the computer each morning. The customer removed the plastic cover off the drive case, then removed the metal cover off the drive, he then reached in and spun the drive platter to start the drive explaining he had to do this every morning for the last nine months. Since hearing that story I’ve used this as a last resort. Sometimes a quick snap of the entire hard drive will do the same thing. But sometimes a drive needs a little help to start spinning again. Physically forcing the drives to spin is a last resort but DOES work.

  • Nolan says:

    I have a IBM Deskstar 80gig and the other day i openend the computer to add a new mobo + cpu combo to it and after installing the new hardware i was plugging the hdd power cable from the powersupply in, and kind plugged it in at an angle and a spark shot out of the connector and the pc turned off after turning the PC back on the hard drive is no longer listed in teh startup or bios, and the drive just clicks all the time when powered, is the the PCB/logic board fryed or did something worse happen? plase help nolconnetworks@hotmail.com

  • James Fuller says:

    Hi there, I have never seen this site before today but it’s funny ‘cuz three weeks ago I did this same thing except I did not have other drives to play with first. This guy’s HP laptop drive (IBM) went down and HP sent him a new one (WD) and I cracked it open and swaped them out and used my Knoppix disk did a full save in my tower and did the swap again and every thing is working fine. Knowing all of this now I will remember to be a lot smater about it next time. Thanks for having such a good site guys. MaDMAn

  • trajik2600 says:

    These people have saved two companies (with way too little understanding of how important regular backup is) from going under.

    ActionFront (www.actionfront.com)

    They cost a lot. I had 72GB of data to rescue for one company who lost a server during a recent hurricane in Florida. Their tech even dicked around with the drive for a while, possibly screwing it up more.

    This company recovered everything, and shipped it back on an 80GB IDE drive the day after they received the original drive. I think the bill was around $5000. The other option would have been to manually enter years and years of accounting data into a fresh system.

    For business needs, this company is the safest bet you’ll ever make. I’ve had a 100% success rate referring to them.

  • sambo says:

    Thanks to all who have posted to this page. I did a successful logic board swap a week ago on an old 5.7 GB Maxtor using a board from an identical drive. The revived drive runs normally, and I’ve mirrored it to another drive in a RAID 1 array.

    The part that died on the old logic board was a chip located near the spindle motor contacts. The corner of this chip was fried. I assume the chip had something to do with controlling the motor. Why it fried after 5 years in a clean and well ventilated case is a mystery. The PC is plugged into a good UPS. I removed the old power supply and replaced it with a new power supply made by Antec. If nothing else, the new power supply has a much quieter fan.

    Post #70 asked if anything needed to be soldered when you swap the logic boards. Nope. Click on the link at post #82 and then click on Figure 6 to see an enlarged view of the contacts that touch the back surface of the logic board. These contacts spring up a bit from the surface of the drive when you remove the old board. Tightening the screws on the replacement board presses the board against the contacts, creating a good connection. The logic board swap requires no more skill than handling a logic board properly and keeping yourself electrically grounded. Anybody with a set of small torx screwdrivers can swap logic boards. Success is not guaranteed, but the odds of messing up are very small if you’re reasonably careful.

  • steve says:

    i am the guy with the 160 maxtor prob #78
    i purchesed an identical hard drive and i took off the working circut and placed it on the hard drive that had its circut blown
    they are the smae model but the circuts look a bit different
    the hard drive spins up but is not recognised by the computer,do the circuts have different firmware and if yes how do i change it
    please help
    thanks

  • anonymous Gort says:

    To steve , 160 maxtor prob #78.

    Use a known good hard drive (formatted in fat 32)
    and CD drive on primary IDE cable. ( to send data to)

    Put the pcb back on the “good 160 Maxtor” drive you bought
    and insure the Bios and computer finds it.
    Use in “master setting” on secondary IDE cable.
    See what the BIOS shows when it picks up the drive.
    Boot the computer and see if it shows drives.

    Put the pcb back on the “broken 160 Maxtor”
    (Use “master setting” on secondary IDE cable.)
    drive and see if Bios and computer finds it.

    Try a new or another IDE cable, try on the primary ,secondary IDE cable.
    Try reseating the pcb back on the “broken 160 Maxtor”.
    Try another computer and cables. Try cable select, matter or slave.
    Remember reliable static control, Anti-Static Wrist Band.

    Boot a CD and transfer the data if you can.

    I set up a AIM name of “anonymous Gort” to help.
    Put “160 Maxtor” in the message.

  • James says:

    Hello everyone -
    I have been reading through all the tips and wanted to thank everyone offering suggestions. My Maxtor SATA 160 gb just went tonight (coincidence that the guy right above me has the same one?). Anyway, ran diagnostics and it said the drive failed. This is despite the error showing up in the logs is: “Keyboard Error” – and I tried switching keyboards. The hard drive has always been pretty loud, but now it will chug its normal chug when it the computer is attempting to boot, then kind of just stop. Had a few questions for anyone that can help, before I may have to pay for some assistance:

    1) The diagnostic saying it failed definitely means it is done correct?
    2) Is there any use in trying any other fixes before I remove the hard drive and move it to another for testing?
    3) Will further booting/testing of this as the primary SATA do MORE damage or lose MORE data in the end?
    4) Can anyone recommend a good program to use to get data off the drive once I transport it to another system? And this will work even though the thing spins then quits?
    5) I am somewhat familiar with ghost, and I am assuming that is the next step after #4.
    6) If all else fails, I doubt I will attempt to disect the thing, or freeze it, and will probably look to have it done professionally. Can you recommend a good/cheap mail off service?

    Thanks for all your help and suggestions, james

  • Paul says:

    #24- It is impossible to reach absolute zero and even if he did reach it what did he use to get it that cold?

  • Mark k says:

    I have a Seagate Barracuda 7200 160 gb HD that got a sweet drink spilled nearby and is longer recogised by the Dell Dimension that it runs in. When the machine boots it clicks repeatedly before the error comes up. Contains a lot of data, only partly backed up. What should I do? What kind of damage might the liquid have caused? Is the general opinion that putting it in the freezer a good idea? How does one handle the HD fresh from the freezer so if doesnt get too much condensation on it?

  • dan b. says:

    Hi Mark

    I have to recon that your idea about freezing hard drives left me without voice! I suppose you have no idea about computer hardware in general and laptops in particular. No offense, but I also suppose that you missed some chemistry and physics classes! If you’ve been paying attention to the article you’ve been learning that it’s all about BATTERIES, my friend! Please, give me a favor and DON’T freeze that poor HDD! You have in my opinion, allot of chances to recover your laptop just by cleaning it.
    All my good thoughts to you.

  • Darrick Terry says:

    I have a RCA Lyra RD2762 and I have lost the ability to read or transfer any files to the 4G harddrive. I can see the drive but when I try to access the drive it does not allow me access. I think I’ve unplugged it before it was safe and lost the lyra application file off the hardrive that allows it to communicate with the CPU. Is there anyway I can add the Lyra Application back to the harddrive? Thanks

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