One dark and stormy morning, Dr. Richard Noirimetla, private failure investigator, was sitting at his desk nursing his morning cup of joe. It was an addiction, but life, and engineering was hard. Intense eyes sat in a round dark-skinned face. An engineering degree from the prestigious Indian Institute of Technology hung from the wall in his sparse office. Lightning flashed outside of his window, as the rain began to beat even harder against his corner office windows.

His phone rang.

“Hello, Dr. Noirimetla, Private Failure Investigator here.” He said in deep, polite voice. “How may I help you?”

“Ah, I’m Chief of Manufacturing for Galileo Concrete Pillars Inc. We have a bit of a problem here. We used to see a failure rate above 33% for our concrete pillar operation. As part of our lean manufacturing efforts we tried to reduce that number through various improvements. However, we see a failure rate of almost 50% now. We expect foul play… from one of our suppliers. Can you come right away?” a worried man’s voice sounded over the phone.

“I see, that’s very troubling,” Noirimetla rumbled. “I’ll send over the contract detail. There will be an increased fee, but I’m on my way.”

“Sounds good, we’ll pay anything! Just get our operation up to standards!” The man bid a polite goodbye and hung up.
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