“Have you tried turning it off and on again?” is a common tech support maneuver that everyone already seems to know and apply to just about all the wonky tech in their life. But would you tell someone to apply it to a reservoir? Someone did, and with disastrous results, at least according to a report on the lead-up to the collapse of a reservoir in the city of Lewiston, Idaho — just across the Snake River from Clarkston, Washington; get it? According to the report, operators at the reservoir had an issue crop up that required a contractor to log into the SCADA (supervisory control and data acquisition) system running the reservoir. The contractor’s quick log-in resulted in him issuing instructions to local staff to unplug the network cable on the SCADA controller and plug it back in. Somehow, that caused a variable in the SCADA system — the one storing the level of water in the reservoir — to get stuck at the current value. This made it appear that the water level was too low, which lead the SCADA system to keep adding water to the reservoir, which eventually collapsed.