“Don’t Be Evil” was the mantra of Google from years before even Gmail was created. While certainly less vague than their replacement slogan “Do the Right Thing”, there has been a lot of criticism directed at Google over the past decade and a half for repeatedly being at odds with one of their key values. It seems as though they took this criticism to heart (or found it easier to make money without the slogan), and subsequently dropped it in 2018. Nothing at Google changed, though, as the company has continued with several practices which at best could be considered shady.
The latest was the inclusion of an undisclosed microphone in parts of their smart home system, the Nest Guard. This is a member of the Nest family of products — it is not the thermostat itself, but a base station for a set of home security hardware you can install yourself. The real issue is that this base station was never billed as being voice activated. If you’re someone who has actively avoided installing “always-listening” style devices in your home, it’s infuriating to learn there is hardware out that have microphones in them but no mention of that in the marketing of the product. Continue reading “What Hardware Lies Beneath? Companies Swear They Never Meant to Violate Your Privacy”