Books You Should Read: The Idea Factory

You’ve heard of Bell Labs, but likely you can’t go far beyond naming the most well-known of discoveries from the Lab: the invention of the transistor. It’s a remarkable accomplishment of technological research, the electronic switch on which all of our modern digital society has been built. But the Bell Labs story goes so far beyond that singular discovery. In fact, the development of the transistor is a microcosm of the Labs themselves.

The pursuit of pure science laid the foundation for great discovery. Yes, the transistor was conceived, prototyped, proven, and then reliably manufactured at the Labs. But the framework that made this possible was the material researchers and prototyping ninjas who bridged the gap between the theory and the physical. The technology was built on what is now a common material; semiconducting substances which would not have been possible without the Labs refinement of the process for developing perfectly pure substances reliably doped to produce the n-type and p-type substances that made diode and transistor possible.

The first point-contact transistor [via ]
It’s important to consider why semiconductor devices were necessary in the first place, and author Gertner masterfully tells that tale. AT&T is a communications company whose early accomplishment was to traverse the continent with wire-based communications. The distances traveled posed the problem of signal decay caused by the increasing resistance with every foot of copper in the system. The only way to make such a link work is by relaying the signal through a series of amplifiers originally built using vacuum tubes, and an immense number of them. The secret to making this possible, and equally important to make it profitable, was to perfect a manufacturing process that resulted in long-lasting and predictably performing tubes. Bell Labs delivered.

Even with this leap in reliability, the tubes still used quite a bit of power to operate and needed replacing on a regular basis. On a transcontinental line, replacing vacuum tubes is possible. But trans-oceanic lines are another thing entirely. Although successful connections between North America and Europe were laid with vacuum tube amplifiers integrated in the cable, its construction again depending heavily on the material science of the Labs, the need for something far more reliable was clear and this led to the semiconductor efforts resulting in the solid state transistor.

Incidentally, the rest of history interfered in the effort. It appears that the transistor could have been in place decades earlier than it was had World War II not occurred, which diverted the Labs attention elsewhere. But as the book details, even this led to amazing discoveries that built our modern world as huge numbers of scientists from Bell Labs joined the war effort and moved the mountains of radio technology with advancement in both wireless communications and perhaps more importantly, radar.

Document, Document, Document

Perhaps most remarkable about the Bell Labs story is the recording of its history. It’s not a stable of historians that makes the retelling possible, but the enforcement of documentation by every engineer that was followed like religion. Every researcher was issued leather bound engineering notebooks with a simple set of guidelines.

At Bell Labs there was no such thing as a back of the napkin calculation. Everything was recorded in these notebooks. Every idea was documented and any that were felt to be promising were then witnessed by signature from another member of the labs. Pages were neither added, nor torn out, and incorrect information was neatly crossed out and initialed by the one doing so. This was done for the purpose of the patent process. But the result is an amazing library of the process that led to some of the greatest scientific leaps forward in all of human history.

Head-Spinning Talent

The talent that passed through the Labs is a roll-call of great minds. Part of this is a product of the times; the most brilliant minds graduating from University during and after the great depression could find no better way to make a living. With a critical mass of talent it wasn’t just the money or stability, but the urge to join the best collection of thinkers and technicians ever assembled.

The Pedagogy of Bell Labs

Jon Gertner has a real knack for humanizing the people who made these discoveries. To share one anecdote, I had reread a few paragraphs of one story about a promising young student taking piloting lessons in the 1930’s. His professors at MIT heard about his extra-curricular activities — somewhat dangerous for the times — and considered asking him to knock it off lest his great mind be lost to humanity. This is the introduction of Claude Shannon, the father of information theory.

The sharing of knowledge and experience both inside and outside of the organization was integral to the culture of Bell Labs. It was commonplace to have interdisciplinary seminars during the work week, and at private residences. Engineers and technicians were encouraged to work outside of their strict assignments, and trips throughout the country and abroad to both present and attend seminars pollinated the scientific community rather than locking up the information in a walled garden.

The stories go beyond Bell Labs themselves, to things like the formation of Intel by Labs alum Bill Shockley. He had a habit of spotting talent and brought Gordon Moore on board when starting the new company. Gordon’s namesake is of course Moore’s Law. The book is sprinkled with too many of these connective mentions to count. Those who worked at the labs went on to found and forward the companies that accelerated the technology revolution.

The History of Communications

The story of AT&T was the story of communications. From a wire, to a microwave relay network made possible by the transistor, it seemed the writing was on the wall for direct connections. Bell Labs developed the first communications satellite in the form of a reflector that bounced signals from one coast to the other. This was followed by active relay satellites which are the earliest ancestors of those that we use today.

But the bandwidth of direct connection was still desirable, and for me it was remarkable to hear the story of a vast network of waveguide technology that was nearly implemented before being shoved aside by the remarkable performance of fiber optics. Two things made fiber possible. One was the perfection of fast-switching laser technology. The laser itself wasn’t invented by Bell Labs, but the technology that allowed fast switching, durable lasers was. The second development was an external perfection of glass fiber manufacturing envisioned at the Labs but made possible by the institutional knowledge of Corning.

Connecting the system together were the first field-programmable computers. They replaced mechanical switching and, in a brilliant leap in future-proofing, made the AT&T system an information network instead of merely a telephone system. They were key in the formation of the early cellular network that came into being near the end of Bell Labs’ glory days.

A Government Supported Monopoly

Woven throughout the story is the tale of Ma Bell, the AT&T monopoly that was in place for decades, first with the blessing of the American government and then ultimately broken up by the same. This review is far too brief to cover everything but in at lest a couple of ways the monopoly made this scientific research possible.

As a monopoly, AT&T had an abundance of funds to support their research and development. The first day of work for all Bell Labs engineers included a $1 payment for all patents they were awarded through their work. As a concession to maintain the monopoly the company licensed all of its patents to any other American company, royalty free in almost all cases. Think on that for a while.

Technically, there is still an ancestor of Bell Labs around today. But this book is not actually a story of the company itself. It’s a tale of the collection of people, and the circumstances that brought them together and challenged them to change all of humanity through their work. You live in the world that they enabled. Reading The Idea Factory by Jon Gertner will stitch together myriad tales you’ve heard, but never understood how tightly interconnected and fascinating they are as a whole.

27 thoughts on “Books You Should Read: The Idea Factory

  1. The Master Switch ( is also an interesting read as well. It’s not about Bell Labs alone but jumps back and forth between other industries (presumably to keep the timeline consistent, but makes the flow feel a little chopped up). It shares insight of what Bell Labs brought us -things it *didn’t* bring us until others “discovered” the technology on their own- and the legal and intellectual policies shaping business operations.

  2. We got those notebooks at GE r&d many years ago too. All the pages were numbered and you could get almost any admin to notarize a page for you.

    On special occasions, the cafeteria would put out paper placemats with log, Lin, and circular graph paper on them. In the corner was a title block with space for the inventors names and the day the patent was applied for.

    The GE facility was fascinating. Guys who did research on dishwashers had lunch with folks that developed the plastics for CDs. Cross pollination was deeply embedded not only across the researchers but across vendors as well.

    And the stockroom….oh for an hour in that stockroom again!

    1. This “lunchroom cross pollination” is much the same as described in this book. One of the Bell Labs buildings was designed with a super-long hallway made to ensure people passed by all of the offices frequently so that running into another person by happenstance might result in meaningful interactions.

  3. When my Dad was there at the Murray Hill Facility in the 50’s, 60’s and 70’s, the things he would come home and tell us about that they were working on were always incredible. They grew the rubies needed for the ruby laser and my Dad had to machine them into the required configurations. He machined the wave guides required for the prototype cell phone systems. He also worked on their fiber optics research. I could go on and on. A lot of the things being developed during that period did not hit the market until many years later. I have been in their “Dead Room” ( anechoic chamber) which was really weird for a kid. Years later, when my Dad had his precision ceramic machining company, I used to deliver their light sensors to their fiber optics people when that was in both the prototype and production stages. Once the labs were sold and the new owners demanded it make a short term profit, it destroyed the place and things were never the same. I will have to find this book and I look forward to reading it.

  4. Back in the day, Philips had a similar operation at their NatLab where the brainiacs had (almost) free reign to do research without having to worry too much about products. Imagine that!

  5. Nice, but some inaccuracies in the article:

    “…the formation of Intel by Labs alum Bill Shockley. He had a habit of spotting talent and brought Gordon Moore on board when starting the new company.”

    Bill Shockley founded “Shockley Semiconductor Laboratory”, not Intel. There’s a couple corporate jumps to Intel. Gordon Moore was at Shockley Labs, but Shockley was a notorious PITA, and eight folks known as “the traitorous 8” left, Moore amongst them. But they went to Fairchild, which at that time was a camera company.

    Later Moore, along with Noyce, founded Intel.

    But otherwise, good article!

    1. “…the formation of Intel by Labs alum Bill Shockley. He had a habit of spotting talent and brought Gordon Moore on board when starting the new company.”

      …is this cringe-inducing incorrect statement in the book or just by the author here? If in the book, you have to question the things you read in the book since this is a pretty fundamental error about that bit of history

      1. yeah no kidding. I haven’t read the book, so I can’t say. For now I am going to take the more charitable position and assume it was just a booboo on the reviewer’s part. I am so curious though! But I don’t want to buy the book if it’s that flawed. Plus, Shockley was quite the unsavory character, but I’m sure you know all about that already.

  6. An incredible book I have read is “The Man Behind The Microchip” Robert Noyce and the Invention of Silicon Valley written by Leslie Berlin. Extremely detailed telling of how the “the traitorous 8” left Shockley Semiconductor and came to start a new company that became known as Fairchild Semiconductor, a kind of branch of Sherman Fairchild’s camera company.

  7. Good writeup, sounds interesting to read said book….

    fun fact:
    Transistor was a voted noun based on something along the lines of transfer and resistor [stub/secondary-source link]

    No mention on the chaos that ensued when a kid got excited about his magazine whistle and tried to have his friend listen to it over the phone*! This caused quite some changes in Ma Bell’s business plans and encouraged quite some system upgrades to combat all of those (name a colour)-box’.

    *So one of the rumors apparently where.

  8. I would like to suggest another book in this same genre–Ideas and Information, by Arno Penzias, of Bell Labs. This is a very good, lucid, book which would be enjoyed by all HackaDay fans. It is by a first-class “science-explainer” who also went on to be the head of Bell Labs and a Nobel Laureate.
    Penzias, along with Robert Wilson, discovered the 2.5 K (Kelvin) cosmic background radiation which is the “left-over whisper” of the Big Bang. This confirmed, once and for all, the fact of the Big Bang, for which Penzias and Wilson won the Nobel Prize.
    Strictly as an aside, this also killed, for all time, Hoyle, Biondi, and Gold’s attempt to discredit the Big Bang Theory with their Steady State Theory (interestingly, the term ‘Big Bang’ was a term of derision created by Hoyle to make fun of the idea, put forward by a Belgian monk, Georges Lemaître, in the 1930s, with his ‘primeval atom’ postulate).

  9. to quote my boss “the most amazing place” and they managed to destroy it. a place where a repairperson from DEC who ended up working in longlines to then working with early teleconfrencing (disney didnt want their chars used) and finally in their online music venture. the ghost of which i think still is part of XM. thankfully it was destroyed to save us all

    1. haha I couldn’t watch it all for my laughing out loud when Claude gets visibly flummoxed when the mouse turns around and starts heading back to the start point, before the show cuts to the next segment. Well, we’ve come a long way since then…

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