In the spring of 2018, a couple in Portland, OR reported to a local news station that their Amazon Echo had recorded a conversation without their knowledge, and then sent that recording to someone in their contacts list. As it turned out, the commands Alexa followed came were issued by television dialogue. The whole thing took a sitcom-sized string of coincidences to happen, but it happened. Good thing the conversation was only about hardwood floors.
But of course these smart speakers are listening all the time, at least locally. How else are they going to know that someone uttered one of their wake words, or something close enough? It would sure help a lot if we could change the wake word to something like ‘rutabaga’ or ‘supercalifragilistic’, but they probably have ASICs that are made to listen for a few specific words. On the Echo for example, your only choices are “Alexa”, “Amazon”, “Echo”, or “Computer”.
So how often are smart speakers listening when they shouldn’t? A team of researchers at Boston’s Northeastern University are conducting an ongoing study to determine just how bad the problem really is. They’ve set up an experiment to generate unexpected activation triggers and study them inside and out.
Continue reading “Smart Speakers “Accidentally” Listen Up To 19 Times A Day”