I’ve been aware of the Social Engineering panels, talks, and villages at many conferences over the past few years. For some reason, be it the line to get in or conflicting schedules, I haven’t made it to one. Today was my day and I had a blast. The Social Engineering Panel at HOPE XIII is a great introduction to the dark(ish) art and a stroll through memory lane with some notables in the field.
Social Engineering (SE) is the pseudo-science of getting what you want by convincing people to share information, usually without them even knowing they’re doing so. This particular panel focused on over-the-phone SE and the four panel members began with a simple illustration. SE has changed over the years in large part because it is increasingly difficult to get a human on the phone. For about ten minutes an attempt was made to reach a person at Verizon, AT&T, and Spectrum Cable. With a two minute limit per phone number, all were fails.
But this didn’t derail the talk, which featured story time from Emmanuel Goldstein, Alexander J. Urbelis, Flyko, and Cheshire Catalyst. As phreakers back in the day, and tele-social engineers still, the stories were very entertaining. The panel was live streamed but doesn’t look like the video is available on demand yet so I’ll give you a quick and entertaining overview.