“Click To Cancel” Coming Soon

October 22, 2024 by Navarre Bartz 31 Comments

If you’ve ever had to suffer through a call tree and a 9,000 hour wait on hold to cancel a subscription, we have good news for you if you live in the United States. The Federal Trade Commission (FTC) has just finalized a rule that will “make it as easy for consumers to cancel their enrollment as it was to sign up.”

The announcement of the proposed rule came in March 2023 and was followed up by 16,000 comments from the public. Complaints to the agency about negative option and recurring subscription services have been rising from 42 per day in 2021 to 70 per day in 2024.

Commission Chair Lina M. Khan says, “The FTC’s rule will end these tricks and traps, saving Americans time and money. Nobody should be stuck paying for a service they no longer want.”

The rule will take effect 180 days after entering the Federal Register. If you’re curious about other ways we can hold tech companies accountable, Cory Doctorow has some ideas.

Supercon 2023: [Cory Doctorow] With An Audacious Plan To Halt The Internet’s Enshittification And Throw It Into Reverse

October 3, 2024 by Navarre Bartz 69 Comments

Those of us old enough to remember BBS servers or even rainbow banners often go down the nostalgia hole about how the internet was better “back in the day” than it is now as a handful of middlemen with a stranglehold on the way we interact with information, commerce, and even other people. Where’s the disintermediated future we were promised? More importantly, can we make a “new good web” that puts users first? [Cory Doctorow] has a plan to reverse what he’s come to call enshittification, or the lifecycle of the extractionist tech platform, and he shared it with us as the Supercon 2023 keynote.

As [Doctorow] sees it, there’s a particular arc to every evil platform’s lifecycle. First, the platform will treat its users fairly and provide enough value to accumulate as many as possible. Then, once a certain critical mass is reached, the platform pivots to exploiting those users to sell them out to the business customers of the platform. Once there’s enough buy-in by business customers, the platform squeezes both users and businesses to eke out every cent for their investors before collapsing in on itself.

Doctorow tells us, “Enshittification isn’t inevitable.” There have been tech platforms that rose and fell without it, but he describes a set of three criteria that make the process unavoidable.

Lack of competition in the market via mergers and acquisitions
Companies change things on the back end (“twiddle their knobs”) to improve their fortunes and have a united, consolidated front to prevent any lawmaking that might constrain them
Companies then embrace tech law to prevent new entrants into the market or consumer rights (see: DMCA, etc.)

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Echo Of The Bunnymen: How AMD Won, Then Lost

December 9, 2015 by Brian Benchoff 177 Comments

In 2003, nothing could stop AMD. This was a company that moved from a semiconductor company based around second-sourcing Intel designs in the 1980s to a Fortune 500 company a mere fifteen years later. AMD was on fire, and with almost a 50% market share of desktop CPUs, it was a true challenger to Intel’s throne.

AMD began its corporate history like dozens of other semiconductor companies: second sourcing dozens of other designs from dozens of other companies. The first AMD chip, sold in 1970, was just a four-bit shift register. From there, AMD began producing 1024-bit static RAMs, ever more complex integrated circuits, and in 1974 released the Am9080, a reverse-engineered version of the Intel 8080.

AMD had the beginnings of something great. The company was founded by [Jerry Sanders], electrical engineer at Fairchild Semiconductor. At the time [Sanders] left Fairchild in 1969, [Gordon Moore] and [Robert Noyce], also former Fairchild employees, had formed Intel a year before.

While AMD and Intel shared a common heritage, history bears that only one company would become the king of semiconductors. Twenty years after these companies were founded they would find themselves in a bitter rivalry, and thirty years after their beginnings, they would each see their fortunes change. For a short time, AMD would overtake Intel as the king of CPUs, only to stumble again and again to a market share of ten to twenty percent. It only takes excellent engineering to succeed, but how did AMD fail? The answer is Intel. Through illegal practices and ethically questionable engineering decisions, Intel would succeed to be the current leader of the semiconductor world.

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