Microsoft Sorta Explains E74 Errors

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Last month we speculated on the recent rise in Xbox 360 E74 errors. We assumed that this was because of an increase in the number of HDMI consoles and that the associated scalar chip was failing. Unfortunately since these weren’t red ring failures, they didn’t fall into the extended three year warranty period for Xbox 360s. That is until this week when Microsoft admitted that some E74 errors are the same types of failures that cause the RRoD and would repair E74 under the same three year warranty. Kotaku attempted to get a better explanation out of Microsoft, but only got a little more info. Microsoft did confirm that E74 is not a reclassing of RRoD, but that there is some overlap between the two.

[via xbox-scene]

Hackit: Xbox 360 Hardware Failures On The Rise?

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Joystiq has been tracking the new starlet of Xbox 360 failures: the E74 error. It appears as the lower right light on the console turning red and an on-screen message telling the user to contact support with the error E74. The number of reported E74 errors seems to have risen since August 2008 and people are wondering if the more recent increase in errors are related to the release of the New Xbox Experience (NXE) Dashboard update. Did Microsoft reclass Red Ring of Death (RROD) failures as E74 to avoid warranty replacements? Continue reading “Hackit: Xbox 360 Hardware Failures On The Rise?”