Last week, we noted an attempt to fix a hardware problem with software, which backfired pretty dramatically for Ford when they tried to counter the tendency for driveshafts to fall out of certain of their cars by automatically applying the electric parking brake.
This week, the story is a little different, but still illustrates how software and hardware can interact unpredictably, especially in the automotive space. The story centers on a 2015 Optima recall for a software update for the knock sensor detection system. We can’t find the specifics, but if this recall on a similar Kia model in the same model year range and a class-action lawsuit are any indication, the update looks like it would have made the KSDS more sensitive to worn connecting rod damage, and forced the car into “limp home mode” to limit damage to the engine if knocking is detected.
A clever solution to a mechanical problem? Perhaps, but because the Kia owner in the story claims not to have received the snail-mail recall notice, she got no warning when her bearings started wearing out. Result: a $6,000 bill for a new engine, which she was forced to cover out of pocket. Granted, this software fix isn’t quite as egregious as Ford’s workaround for weak driveshaft mounting bolts, and there may very well have been a lack of maintenance by the car’s owner. But if you’re a Kia mechanical engineer, wouldn’t your first instinct have been to fix the problem causing the rod bearings to wear out, rather than papering over the problem with software?