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Hackaday Links: March 21, 2021

If you think you’re having a bad day at work, pity the poor sysadmin at Victoria University of Wellington in Australia New Zealand, who accidentally nuked the desktops of pretty much everyone at the university. This apparently happened last week and impacted everyone connected to the university network with a Windows machine, which had any files stored on their desktops deleted and also appears to have reset user profiles to the default state. This caused no end of consternation, especially among those who use their desktop folder to organize work in progress; we’d imagine more than one student at VUW is hating life right now for not storing work on a backed-up network drive. The problem seems to have started with an attempt to clean up files and profiles left behind by former students; how that escalated to nuking files on the desktop will require some ‘splaining.

Speaking of mea culpas, there was quite a dustup this week in the Cricut community. It started when the maker of CNC cutting machines announced its intention to limit uploads to their online design software unless the user signs up for a $10 a month account. After getting an earful from the users, the CEO of the company announced that these changes would be delayed until the end of 2021. That decision still didn’t sit well with the community, which includes a fair number of users designing PCBs, and two days later, the CEO announced that they were throwing in the towel on the whole plan, and that everything was going back to status quo ante. Story over? We’ll see — it seems like Cricut has tipped its hand here that they’re looking to extract more money from the users, and the need for that likely hasn’t gone away just because they relented. As Elliot Williams pointed out when we discussed the whole debacle, it’s easy to see how Cricut could start adding new features to the paid version of their software, basically abandoning the free user base. We’ll have to see how the obviously vociferous community responds to something like that.

Much interesting news from Mars this week, where the Perseverance rover is getting used to its new home and getting itself ready to roll. Late last week, Perseverance successfully dropped the “belly pan” that was covering the sensitive instruments under the rover, including the Adaptive Sample Caching system that will seal up Martian core samples and drop them out onto the surface for later pickup. This seemingly simple task was a critical one; had the pan not cleanly separated, the mission could have been severely impacted. Perseverance also did a little test drive this week, and recorded what it sounds like to drive on Mars. The audio clip is 16 minutes long, and the noises coming from the billion-dollar rover are just awful at times. We hear clunks and clanks and squeals galore, and while we’re sure they all have a good explanation and will provide valuable engineering data, they sound somewhat alarming to us.

But not so alarming as the sounds that must have come from a Jeep that suffered a bad tow job recently. The cringe-making story starts with a brand-new Jeep being towed on its wheels behind a motorhome, which allows the RV owners to park their rig and still have something to drive around in while they camp. The towed vehicle, or “pusher”, is normally equipped with a manual transmission, as towing with the wheels on the ground for extended distances is easier with them. Unfortunately, the Jeep’s owner set up the shift levers wrong and left the transmission in first gear, with the transfer case in low range. The linked article estimates the gearing ratios meant that the poor Jeep’s engine was being spun at something like 54,000 RPM; chances are good the engine exploded long before that point. The damage shown in the video accompanying the article is just brutal — the oil pan and bell housing are gone, the bottom of the crankcase is blown out, and at least two pistons and their share of the crankshaft are missing in action. We feel sorry for the owner, but really wish the Jeep had had a belly cam like the one on Perseverance.

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Hackaday Links: October 4, 2020

In case you hadn’t noticed, it was a bad week for system admins. Pennsylvania-based United Health Services, a company that owns and operates hospitals across the US and UK, was hit by a ransomware attack early in the week. The attack, which appears to be the Ryuk ransomware, shut down systems used by hospitals and health care providers to schedule patient visits, report lab results, and do the important job of charting. It’s not clear how much the ransomers want, but given that UHS is a Fortune 500 company, it’s likely a tidy sum.

And as if an entire hospital corporation’s IT infrastructure being taken down isn’t bad enough, how about the multi-state 911 outage that occurred around the same time? Most news reports seemed to blame the outage on an Office 365 outage happening at the same time, but Krebs on Security dug a little deeper and traced the issue back to two companies that provide 911 call routing services. Each of the companies is blaming the other, so nobody is talking about the root cause of the issue. There’s no indication that it was malware or ransomware, though, and the outage was mercifully brief. But it just goes to show how vulnerable our systems have become.

Our final “really bad day at work” story comes from Japan, where a single piece of failed hardware shut down a $6-trillion stock market. The Tokyo Stock Exchange, third-largest bourse in the world, had to be completely shut down early in the trading day Thursday when a shared disk array failed. The device was supposed to automatically failover to a backup unit, but apparently the handoff process failed. This led to cascading failures and blank terminals on the desks of thousands of traders. Exchange officials made the call to shut everything down for the day and bring everything back up carefully. We imagine there are some systems people sweating it out this weekend to figure out what went wrong and how to keep it from happening again.

With our systems apparently becoming increasingly brittle, it might be a good time to take a look at what goes into space-rated operating systems. Ars Technica has a fascinating overview of the real-time OSes used for space probes, where failure is not an option and a few milliseconds error can destroy billions of dollars of hardware. The article focuses on the RTOS VxWorks and goes into detail on the mysterious rebooting error that affected the Mars Pathfinder mission in 1997. Space travel isn’t the same as running a hospital or stock exchange, of course, but there are probably lessons to be learned here.

As if 2020 hasn’t dealt enough previews of various apocalyptic scenarios, here’s what surely must be a sign that the end is nigh: AI-generated PowerPoint slides. For anyone who has ever had to sit through an endless slide deck and wondered who the hell came up with such drivel, the answer may soon be: no one. DeckRobot, a startup company, is building an AI-powered extension to Microsoft Office to automate the production of “company compliant and visually appealing” slide decks. The extension will apparently be trained using “thousands and thousands of real PowerPoint slides”. So, great — AI no longer has to have the keys to the nukes to do us in. It’ll just bore us all to death.

And finally, if you need a bit of a palate-cleanser after all that, please do check out robotic curling. Yes, the sport that everyone loves to make fun of is actually way more complicated than it seems, and getting a robot to launch the stones on the icy playing field is a really complex and interesting problem. The robot — dubbed “Curly”, of course — looks like a souped-up Roomba. After sizing up the playing field with a camera on an extendable boom, it pushes the stone while giving it a gentle spin to ease it into exactly the right spot. Sadly, the wickedly energetic work of the sweepers and their trajectory-altering brooms has not yet been automated, but it’s still pretty cool to watch. But fair warning: you might soon find yourself with a curling habit to support.