Insteon Gets Another Chance

June 18, 2022 by Arya Voronova 32 Comments

It would appear that, sometimes, miracles happen. A few days ago, an update graced the website of Insteon, a company whose abrupt shuttering we covered in detail two months ago. An entity described as “small group of passionate Insteon users” has bought what was left of the company, and is working on getting the infrastructure back up. Previously, there was no sign of life from the company’s APIs. Now, Insteon hubs are coming back to life — or perhaps, they’re Inste-online again.

We’ve explained that revival of these devices without acquiring the company IP would’ve been tricky because of stuff like certificate pinning, and of course, a pile of proprietary code. Buying a company that’s undergoing a liquidation is not exactly end-user-friendly, but it would seem that someone sufficiently business-savvy got it done. The new CEO, as reported by [CNX Software], is a member of an investment committee — it’s fair to assert that this would help. A more sustainable funding source rather than ‘sell hardware and then somehow provide indefinite services’ is promised; they are moving to a subscription model, but only for Insteon Hub users. Recurring payments don’t sound as bad when it comes to paying developers and covering operational costs, and we hope that this revival succeeds.

Nothing is mentioned about moving towards openness in software and hardware — something that protects users from such failures in the first place. The new company is ultimately vulnerable to the same failure mode, and may leave the users in the dark just as abruptly as a result. However, we have our fingers crossed that the updated business model holds, purely for users’ sake. At least, unlike with the Wink hub, Insteon’s transition to a subscription model is better than the Inste-off alternative.

We thank [Itay] for sharing this with us! Via [CNX Software].

Insteon Abruptly Shuts Down, Users Left Smart-Home-Less

April 25, 2022 by Arya Voronova 89 Comments

In today’s “predictable things that happened before and definitely will happen again”, Insteon, a smart home company boasting the Insteon ecosystem of devices built around their proprietary communication standards, has shut down their servers without a warning. For almost two decades, Insteon used to offer products like smart light switches, dimmers, relays, various sensors, thermostats – the usual home automation offerings, all linked into a cozy system. Looking through the Insteon subreddit’s history, there were signs of the company’s decline for good half a year now, but things were mostly stable – until about a week ago, when users woke up and noticed that parts of their smart home network stopped working, the mobile app would no longer respond, and the company’s resources and infrastructure went down. What’s more – the C-rank management has scrubbed their LinkedIn profiles from mentioning Insteon and SmartLabs (Insteon’s parent company).

Instantly, the Insteon subreddit has livened up. People, rightfully angry about being literally left in the dark, were looking for answers – as if mocking them, Insteon’s homepage claimed that all services were operational. Others, having expected the shutdown to eventually happen, started collecting and rehosting rapidly disappearing documentation, helping each other keep their tech up in the meantime, and looking into alternative platforms. It turned out to be imperative that users don’t factory reset their Insteon hubs, since those have to communicate with the currently Inste-Gone servers as part of initial configuration, diligently verifying the SSL certificates. Sadly, quite a few users, unaware and going through the usual solutions to make their network function again, are now left with hubs that are essentially bricked, save for a few lucky ones.
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Hackaday Links: April 24, 2022

April 24, 2022 by Dan Maloney 11 Comments

Wait, what? Is it possible that a tech company just killed off a product with a huge installed base of hardware and a community of dedicated users, and it wasn’t Google? Apparently not, if the stories of the sudden demise of Insteon are to be believed. The cloud-based home automation concern seems to have just disappeared — users report the service went offline at the end of last week, and hasn’t been back since. What’s more, the company’s executives removed Insteon from their LinkedIn profiles, and the CEO himself went so far as to remove his entire page from LinkedIn. The reasons behind the sudden disappearance remained a mystery until today, when The Register reported that Smartlabs, Inc., the parent company of Insteon, had become financially insolvent after an expected sale of the company failed in March. The fact that the company apparently knew this was going to happen weeks ago and never bothered to give the community a heads up before pulling the switches has led to a lot of hard feelings among the estimated 100,000 Insteonhub users.

Then again, with a comet the size of Rhode Island heading our way, a bunch of bricked smart bulbs might just be a moot point. The comet, known as C/2014 UN271, has a nucleus that is far larger than any previously discovered comet, which makes it a bit of an oddball and an exciting object to study. For those not familiar with the United States, Rhode Island is said to be a state wedged between Connecticut and Massachusetts, but even having lived in both those states, we couldn’t vouch for that. For scale, it’s about 80 miles (128 km) across, or a little bit bigger than Luxembourg, which we’re pretty sure is mythical, too. The comet is a couple of billion miles away at this point; it may never get closer than a billion miles from the Sun, and that in 2031. But given the way things have been going these last few years, we’re not banking on anything.

From the “Answering the Important Questions” file, news this week of the Massachusetts Institute of Technology’s breakthrough development of the “Oreometer,” a device to characterize the physical properties of Oreo cookies. The 3D printed device is capable of clamping onto the wafer parts of the popular sandwich cookie while applying axial torque. The yield strength of the tasty goop gluing the two wafers together can be analyzed, with particular emphasis on elucidating why it always seems to stay primarily on one wafer. Thoughtfully, the MIT folks made the Oreometer models available to one and all, so you can print one up and start your own line of cookie-related research. As a starting point, maybe take a look at the shear strength of the different flavors of Oreo, which might answer why the world needs Carrot Cake Oreos.

And finally, since we mentioned the word “skiving” last week in this space, it seems like the all-knowing algorithm has taken it upon itself to throw this fascinating look at bookbinding into our feed. We’re not complaining, mind you; the look inside Dublin’s J.E. Newman and Sons bookbinding shop, circa 1981, was worth every second of the 23-minute video. Absolutely everything was done by hand back then, and we’d imagine that very little has changed in the shop over the ensuing decades. The detail work is incredible, especially considering that very few jigs or fixtures are used to ensure that everything lines up. By the way, “skiving” in this case refers to the process of thinning out leather using a razor-sharp knife held on a bias to the material. It’s similar to the just-as-fascinating process used to make heat sinks that we happened upon last week.