From Project To Kit: After The Sale

September 2, 2016 by Jenny List 29 Comments

However you sell your kits online, you’ll have to find a means of shipping them to the customer. For an online operation this unseen part of the offering is more important than any other when it comes to customer satisfaction, yet so many large players get it so wrong.

This is the final article in a series looking on the process of creating and selling a commercial kit from a personal electronic project (read all the posts in this series). We’ve looked at the market, assembling the kit and its instructions, and how to set up an online sales channel. In this part we’ll look at what happens when you’ve made the sale, how to get it safely to the customer and how to keep the customer happy after the sale by offering support for your products. We’ll also give a nod to marketing your site, ensuring a fresh supply of customers.

Continue reading “From Project To Kit: After The Sale” →

RIP: HitchBot

August 3, 2015 by Elliot Williams 59 Comments

Equal parts art project and social media experiment, with a dash of backyard hackery “robotics” thrown in for good measure, hitchBot was an experiment in the kindness of strangers. That is, the kindness of strangers toward a beer bucket filled with a bunch of electronics with a cute LED smiley face.

The experiment came to a tragic end (vandalism, naturally) in Philadelphia PA, after travelling a month across Canada, ten days in Germany, and yet another month across the Netherlands. It survived two weeks in the USA, which is more than the cynics would have guessed, but a few Grand Canyons short of the American Dream.

Professors [David Smith] and [Frauke Zeller] built hitchBot to see how far cuteness and social media buzz could go. [Smith], a former hitchhiker himself, also wanted hitchBot to be a commentary on how society’s attitudes toward hitching and public trust have changed since the 70s. Would people would pick it up on the side of the street, plug it in to their own cigarette lighters, and maybe even take it to a baseball game? Judging by hitchBot’s Twitter feed, the answer was yes. And for that, little bucket, we salute you!

But this is Hackaday, and we don’t pull punches, even for the recently deceased. It’s not clear how much “bot” there was in hitchBot. It looks like it had a GPS, batteries, and a solar cell. We can’t tell if it took its own pictures, but the photos on Twitter seem to be from another perspective. It had enough brains inside to read out Wikipedia entries and do some rudimentary voice recognition tasks, so it was a step up from Tweenbots but was still reassuringly non-Terminator.

Instead, hitchBot had more digital marketing mavens and social media savants on its payroll than [Miley Cyrus] and got tons of press coverage, which seems to have been part of the point from the very start. And by writing this blog post, we’re playing right into [Smith] and [Zeller]’s plan. If you make a robot / art project cute enough to win the hearts of many, they might just rebuild it. [Margaret Atwood] has even suggested on Twitter that people might crowdfund-up a hitchBot 2.0.

Our suggestion? Open-source the build plans, and let thousands of hitchBots take its place.

Nothing’s As Vain As A Phone Taking A Selfie Of Itself… With Itself

November 12, 2014 by Sarah Petkus 13 Comments

The selfie: pop culture’s most frivolous form of self-expression is also probably one of the most human acts you could find yourself doing in a day. Everyone is guilty of snapping a quick pic from time to time with the expectation that it will leave an impression on those who see it. All of the implications surrounding why we do this support our deep-seated need to sculpt an identity for ourselves using others as the hammer and chisel. So, consider how upside-down the world would feel if you caught a robot posing for a shot in the mirror? What about one whose sole function was to take selfies and post them? If this breaks your mind a little, that was the intention. This #selfie robot by artists [Radamés Ajna] and [Thiago Hersan] is the first development in a larger body of work called “memememe”, which is meant to comment on our culture’s obsession with the trending, selfing nature of social media. This specific project explores the relationship between conversation and identity in a situation where there is no second party.

Hardware-wise, the #selfie bot is a Stewart platform made from six servo motors and a few pieces of carefully measured pushrod connected with swivel-ball-links. An android phone is mounted on the end effector which acts functionally as the robot’s face and eyes. To make it self-aware in a sense, [Ajna] and [Hersan] created their own recognition software with Open CV using a collection of sample images of various phones as reference points. As soon as the robot recognizes itself in the mirror as indicated by specific words flashing on its screen, it takes a picture, immediately uploading it to its own tumblr account. [Ajna] and [Hersan] have a nice description of their process on the project’s Instructable’s page which you can check out to see how they used Haar Cascades to create their custom object recognition. Additionally, if you’d fancy building your own robot to covertly place in your living room to snap pictures of other phones, you could check out their code on github.