Engineers are, for the time being, only human. This applies even more so to executives, and all the other people that make up a modern organisation. Naturally, mistakes are made. Some are minor, while others are less so. It’s common knowledge that problems are best dealt with swift and early, and yet so often they are ignored in the hopes that they’ll go away.
You might have heard the name Takata in the news over the last few years. If that name doesn’t ring a bell you’ve likely heard that there was a major recall of airbag-equipped vehicles lately. The story behind it is one of a single decision leading to multiple deaths, scores of injuries, a $1 billion fine, and the collapse of a formerly massive automotive supplier.