Screenshot of eBay listings with Gigaset IoT devices being sold, now basically useless

A Giga-Sunset For Gigaset IoT Devices

April 3, 2024 by Arya Voronova 73 Comments

In today’s “predictable things that happened before and definitely will happen again”, we have another company in the “smart device” business that has just shuttered their servers, leaving devices completely inert. This time, it’s Gigaset. The servers were shuttered on the 29th of March, and the official announcement (German, Google Translate) states that there’s no easy way out.

It appears that the devices were locked into Gigaset Cloud to perform their function, with no local-only option. This leaves all open source integrations in the dust, whatever documentation there was, is now taken down. As the announcement states, Gigaset Communications Gmbh has gotten acquired due to insolvency, and the buyer was not remotely interested in the Smart Home portion of the business. As the corporate traditions follow, we can’t expect open sourcing of the code or protocol specification or anything of the sort — the devices are bricks until someone takes care of them.

If you’re looking for smart devices on the cheap, you might want to add “Gigaset” to your monitored search term list — we’ll be waiting for your hack submissions as usual. After all, we’ve seen some success stories when it comes to abandoned smart home devices – like the recent Insteon story, where a group of device owners bought out and restarted the service after the company got abruptly shut down.

We thank [Louis] for sharing this with us!

A scan (x-ray?) of a human skull. Electrodes trace around the skull and are attached to the brain. These implants are for reducing Parkinson's tremors.

What Happens When Implants Become Abandonware?

December 16, 2022 by Navarre Bartz 32 Comments

You’ve probably had a company not support one of your devices as long as you’d like, whether it was a smart speaker or a phone, but what happens if you have a medical implant that is no longer supported? [Liam Drew] did a deep dive on what the failure of several neurotechnology startups means for the patients using their devices.

Recent advances in electronics and neurology have led to new treatments for neurological problems with implantable devices like the Autonomic Technologies (ATI) implant for managing cluster headaches. Now that the company has gone out of business, users are left on their own trying to hack the device to increase its lifespan or turning back to pharmaceuticals that don’t do the job as well as tapping directly into the nervous system. Since removing defunct implants is expensive (up to $40k!) and includes the usual list of risks for surgery, many patients have opted to keep their nonfunctional implants. Continue reading “What Happens When Implants Become Abandonware?” →

Insteon Gets Another Chance

June 18, 2022 by Arya Voronova 32 Comments

It would appear that, sometimes, miracles happen. A few days ago, an update graced the website of Insteon, a company whose abrupt shuttering we covered in detail two months ago. An entity described as “small group of passionate Insteon users” has bought what was left of the company, and is working on getting the infrastructure back up. Previously, there was no sign of life from the company’s APIs. Now, Insteon hubs are coming back to life — or perhaps, they’re Inste-online again.

We’ve explained that revival of these devices without acquiring the company IP would’ve been tricky because of stuff like certificate pinning, and of course, a pile of proprietary code. Buying a company that’s undergoing a liquidation is not exactly end-user-friendly, but it would seem that someone sufficiently business-savvy got it done. The new CEO, as reported by [CNX Software], is a member of an investment committee — it’s fair to assert that this would help. A more sustainable funding source rather than ‘sell hardware and then somehow provide indefinite services’ is promised; they are moving to a subscription model, but only for Insteon Hub users. Recurring payments don’t sound as bad when it comes to paying developers and covering operational costs, and we hope that this revival succeeds.

Nothing is mentioned about moving towards openness in software and hardware — something that protects users from such failures in the first place. The new company is ultimately vulnerable to the same failure mode, and may leave the users in the dark just as abruptly as a result. However, we have our fingers crossed that the updated business model holds, purely for users’ sake. At least, unlike with the Wink hub, Insteon’s transition to a subscription model is better than the Inste-off alternative.

We thank [Itay] for sharing this with us! Via [CNX Software].

Insteon Abruptly Shuts Down, Users Left Smart-Home-Less

April 25, 2022 by Arya Voronova 89 Comments

In today’s “predictable things that happened before and definitely will happen again”, Insteon, a smart home company boasting the Insteon ecosystem of devices built around their proprietary communication standards, has shut down their servers without a warning. For almost two decades, Insteon used to offer products like smart light switches, dimmers, relays, various sensors, thermostats – the usual home automation offerings, all linked into a cozy system. Looking through the Insteon subreddit’s history, there were signs of the company’s decline for good half a year now, but things were mostly stable – until about a week ago, when users woke up and noticed that parts of their smart home network stopped working, the mobile app would no longer respond, and the company’s resources and infrastructure went down. What’s more – the C-rank management has scrubbed their LinkedIn profiles from mentioning Insteon and SmartLabs (Insteon’s parent company).

Instantly, the Insteon subreddit has livened up. People, rightfully angry about being literally left in the dark, were looking for answers – as if mocking them, Insteon’s homepage claimed that all services were operational. Others, having expected the shutdown to eventually happen, started collecting and rehosting rapidly disappearing documentation, helping each other keep their tech up in the meantime, and looking into alternative platforms. It turned out to be imperative that users don’t factory reset their Insteon hubs, since those have to communicate with the currently Inste-Gone servers as part of initial configuration, diligently verifying the SSL certificates. Sadly, quite a few users, unaware and going through the usual solutions to make their network function again, are now left with hubs that are essentially bricked, save for a few lucky ones.
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Bionic Eyes Go Dark

February 18, 2022 by Elliot Williams 49 Comments

If you were blind, having an artificial retinal implant would mean the difference between seeing a few hundred pixels in greyscale and seeing all black, all the time. Imagine that you emerged from this total darkness, enjoyed a few years of mobility and your newfound sense, and then everything goes dark again because the company making the devices abandoned them for financial reasons.

This is a harrowing tale of close-source technology, and how a medical device that relies on proprietary hard- and software essentially holds its users hostage to the financial well-being of the company that produces it. When that company is a brash startup, with plans of making money by eventually pivoting away from retinal implants to direct cortical stimulation — a technology that’s in it’s infancy at best right now — that’s a risky bet to take. But these were people with no other alternative, and the technology is, or was, amazing.

One blind man with an implant may or may not have brain cancer, but claims that he can’t receive an MRI because Second Sight won’t release details about his implant. Those bugs in your eyes? When the firm laid off its rehab therapists, patients were told they weren’t going to get any more software updates.

If we were CEO of SecondSight, we know what we would do with our closed-source software and hardware right now. The company is facing bankruptcy, has lost significant credibility in the medical devices industry, and is looking to pivot away from the Argus system anyway. They have little to lose, and a tremendous amount of goodwill to gain, by enabling people to fix their own eyes.

Thanks to [Adrian], [Ben], [MLewis], and a few other tipsters for getting this one in!

RadioShack To Be Reborn As Online-First Retailer

November 19, 2020 by Tom Nardi 103 Comments

The good news is that as of today RadioShack has officially been purchased by Retail Ecommerce Ventures (REV), giving the troubled company a new lease on life. The downside, at least for folks like us, is that there are no immediate plans to return the iconic electronics retailer to its brick-and-mortar roots. As the name implies, REV specializes in online retail, having previously revamped the Internet presence of other bankrupt businesses such as Pier 1 Imports and Dressbarn.

While the press release doesn’t outright preclude the possibility of new physical RadioShack locations, it’s clear that REV believes the future of retail isn’t to be found in your local strip mall. As the US mulls further lockdowns in response to the continuing COVID-19 pandemic, it’s hard to disagree. There will be millions of bored kids and adults looking for something to do during the long winter nights, and an electronic kit or two shipped to their door might be just the thing.

REV says they plan to relaunch the rather dated RadioShack website just in time for the company’s 100th anniversary in 2021. As of this writing the website currently says that sales have been temporarily halted to allow for inventory restructuring, though it’s unclear if this is directly related to the buyout or not. Getting an accurate count of how much merchandise the company still has on hand after shuttering the majority of their physical locations in 2017 certainly sounds like something the new owners would want to do.

Like most of you, we have fond memories of the Golden Age of RadioShack, back before they thought selling phones and TVs was somehow a good idea. To their credit, they did try and rekindle their relationship with hackers and makers by asking the community what they’d want to see in their stores. But we all know how that story ended. While it doesn’t look like this news will get us any closer to having a neighborhood store that stocks resistors, there’s a certain comfort in knowing that RadioShack kits and books will still be around for the next generation.

Maker Media Ceases Operations

June 7, 2019 by Tom Nardi 200 Comments

Over the years we’ve had the dubious honor of bidding farewell to numerous companies that held a special place in the hearts of hackers and makers. We’ve borne witness to the demise of Radio Shack, TechShop, and PrintrBot, and even shed a tear or two when Toys “R” Us shut their doors. But as much as it hurt to see those companies go, nothing quite compares to this. Today we’ve learned that Maker Media has ceased operations.

Between the first issue of Make magazine in 2005 and the inaugural Maker Faire a year later, Maker Media deftly cultured the public face of the “maker movement” for over a decade. They didn’t create maker culture, but there’s no question that they put a spotlight on this part of the larger tech world. In fact, it’s not an exaggeration to say that the shuttering of Maker Media could have far reaching consequences that we won’t fully understand for years.

While this news will surely come as a crushing blow to many in the community, Maker Media founder and CEO Dale Dougherty says they’re still trying to put the pieces together. “I started the magazine and I’m committed to keeping that going because it means something to a lot of people and means something to me.” At this point, Dale tells us that Maker Media is officially in a state of insolvency. This is an important distinction, and means that the company still has a chance to right the ship before being forced to declare outright bankruptcy.

In layman’s terms, the fate of Make magazine and Maker Faire is currently uncertain. The intent is to restructure the organization and rehire enough people to keep the brand alive, but it may take rethinking their business model entirely. While they aren’t looking to crowdsource the resurrection of Make, Dale said he believes the answer may ultimately come from the community’s willingness to financially support them, “my question is can we perhaps rely on the community to offer support for what we’re doing in ways we have not asked for in the past.” Ideas currently being discussed include the sort of annual membership and pledge drives used by public broadcasting.

It’s impossible to overstate the positive influence that Make has had on the public’s perception of DIY. It put on a global pedestal the sort of projects which otherwise might have never been seen outside the basement workshops or garages they were constructed in. Through their events and outreach programs, Make showed an entire generation of young people that building something just for the joy of building it was something to be proud of. Make proved that nerds could be cool in a way that had never been done before, and worryingly, may never be done again. Let’s take a look at that legacy.

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