An Interview With The CEO Of MakerBot

A few days ago, we posed a question to the Hackaday community. If you could ask the CEO of MakerBot a question, what would it be?

It’s an interesting proposition; there is no company serving the maker community – and those of us who refuse to call ourselves part of the maker community – more hated than MakerBot. They’ve patented ideas uploaded to Thingiverse. They’ve turned their back on the open hardware community they grew out of, They’re undercutting their own resellers, and by all accounts, they don’t know how to make a working extruder. MakerBot was the company that would show the world Open Hardware could be successful, but turned into a company that seemed to reject Open Hardware and Open Source more than any other.

Needless to say, the readers of Hackaday responded. Not with actual questions for the MakerBot CEO, mind you, but oh how you responded. This effort by MakerBot was likened to the hail Mary thrown by Radio Shack  a few years ago. We know how that turned out.

Nevertheless, questions were collected, The MakerBot CEO was interviewed by Lady Ada, and a summary compiled. You can check that interview, originally posted on the Adafruit blog, below.

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Ask Hackaday (And Adafruit): The New CEO Of MakerBot

Just a few years ago, MakerBot was the darling of the Open Hardware community. Somehow, in the middle of a garage in Brooklyn, a trio of engineers and entrepreneurs became a modern-day Prometheus, capturing a burgeoning technology into a compact, easy to use, and intoxicating product. A media darling was created, a disruptive technology was popularized, and an episode of the Colbert Report was taped.

The phrase ‘meteoric rise’ doesn’t make sense, and since then the reputation of MakerBot has fallen through the floor, crashed through the basement, and is now lodged in one of the higher circles of hell. It’s not surprising; MakerBot took creations from their 3D object hosting site, Thingiverse, and patented them. The once-Open Source line of 3D printers was locked up behind a closed license. The new MakerBot extruder – the Smart Extruder – is so failure prone MakerBot offers a three pack, just so you’ll always have a replacement on hand. False comparisons to Apple abound; Apple contributes to Open Source projects. The only other way for a company to lose the support of the community built around it so quickly would be a name change to Puppy Kickers, LLC.

In the last few months, figurehead CEO of MakerBot [Bre Pettis] was released from contractual obligations, and MakerBot’s parent company, Stratasys, has filled the executive ranks with more traditional business types. It appears PR and Marketing managers have noticed the bile slung at their doorstep, and now MakerBot is reaching out to the community. Their new CEO, [Jonathan Jaglom] specifically requested a hot seat be built at Adafruit for an open discussion and listening meeting. Yes, this means Makerbot is trying to get back on track, winning the hearts and minds of potential customers, and addressing issues Internet forums repeat ad nauseam.

If you’ve ever wanted to ask a CEO how they plan to stop screwing things up, this is your chance. Adafruit is looking for some direction for their interview/listening meeting, and they’re asking the community for the most pressing issues facing the 3D printing community, the Open Source community, and MakerBot the company.

Already on the docket are questions about MakerBot and Open Source, MakerBot’s desire to put DRM in filament, the horrors of the Smart Extruder and the 5th generation MakerBots, problems with Thingiverse, and the general shitty way MakerBot treats its resellers.

This isn’t all Adafruit wants to ask; the gloves are off, nothing is off the table, and they’re looking for questions from the community. What would you like to ask the MakerBot CEO?

Personally, the best interview questions are when the interviewee’s own words are turned around on them. By [Jonathan Jaglom]’s own admission, the barrier to entry for 3D design work has been substantially lowered in the last three years, ostensibly because of incredible advances in Open Source projects. Following this, do MakerBot and Stratasys owe a debt to Open Source projects, and should Stratasys contribute to the rising tide of Open Source development?

That’s just one question. There will, of course, be many more. Leave them down in the comments. “You are not [Tim Cook],” while a valid statement in many respects, is not a question.

[Sophi Kravitz] On Ask An Engineer Tonight

Whew, your Wednesday night entertainment is all sorted out. Mark it in your calendar, [Sophi Kravitz] will be appearing on Adafruit’s Ask an Engineer at 8pm EDT (UTC -4).

Of course she’ll be talking about The Hackaday Prize with all of the incredible entries so far and the amazing opportunities waiting for you as THP continues through the summer. But [Sophi’s] life experience runs far-and-deep and so will the conversation. She is an Electronics Engineer, an Artist, and a huge part of the Hackaday crew. This year she landed a grant to bring one of her projects to life for Burning Man (and to document the process which we’re really excited about). She’s brewing up a new project involving Quadcopters and the technology [Alan Yates] has been working on for Valve. And [Sophi] frequently works on projects like Breathe that delight us with her creativity.

But hey, we better leave some of it for the show. The live link is above, here’s the Adafruit page as well.

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Hanging Out With Someone Who Walked On The Moon

Lunar dune buggy rides, piloting the most powerful machine made by humankind, stuck thrusters, landing, eating, sleeping, and working on the moon. It does not get any more exciting than the Apollo program! I was recently given the opportunity to sit in on the MIT course, Engineering Apollo: the Moon Project as a Complex System where I met David Scott who landed on the moon as commander of Apollo 15. I not only sat in on a long Q and A session I also was able to spend time with David after class. It is not every day you that you meet someone who has landed on the moon, below are my notes from this experience.

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Open Hardware For Open Science – Interview With Charles Fracchia

Open Science has been a long-standing ideal for many researchers and practitioners around the world. It advocates the open sharing of scientific research, data, processes, and tools and encourages open collaboration. While not without challenges, this mode of scientific research has the potential to change the entire course of science, allowing for more rigorous peer-review and large-scale scientific projects, accelerating progress, and enabling otherwise unimaginable discoveries.

As with any great idea, there are a number of obstacles to such a thing going mainstream. The biggest one is certainly the existing incentive system that lies at the foundation of the academic world. A limited number of opportunities, relentless competition, and pressure to “publish or perish” usually end up incentivizing exactly the opposite – keeping results closed and doing everything to gain a competitive edge. Still, against all odds, a number of successful Open Science projects are out there in the wild, making profound impacts on their respective fields. HapMap Project, OpenWorm, Sloan Digital Sky Survey and Polymath Project are just a few to name. And the whole movement is just getting started.

While some of these challenges are universal, when it comes to Biology and Biomedical Engineering, the road to Open Science is paved with problems that will go beyond crafting proper incentives for researchers and academic institutions.

It will require building hardware.

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Mediated Matter At The MIT Media Lab

Few things have managed to capture the imagination of hackers and engineers around the world the way Synthetic Biology did over the last couple of years. The promise of “applying engineering principles to designing new biological devices and systems” just seemed way too sci-fi to missed out on, and everyone jumped on the bandwagon. All of a sudden, the field which used to be restricted to traditional research organizations and startups found itself crowded with all sorts of enthusiasts, biohackers, and weirdos alike. Competitions such as the International Genetically Engineered Machine (iGEM) paved the way, and the emergence of community spaces like GenSpace and BioCurious finally made DNA experimentation accessible to anyone who dares to try. As it often happens, the Sci-Fi itself did not go untouched, and a whole new genre called “Biopunk” emerged, further fueling people’s imagination and extrapolating worlds to come.

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Hackaday Interview: [Grant Imahara]

We had a chance to interview [Grant Imahara] at the 2014 Electronica conference in Munich, Germany. If you don’t recognize [Grant’s] name you’ll probably recognize his face. He’s been on the cast of the television show Mythbusters for about 10 years now. We heard recently that he was leaving the show and that’s how we crossed paths with him.

[Grant] has signed on with Mouser Electronics to promote their Empowering Innovation Together program. They hosted him on a press junket at their booth and since we have a good relationship with Mouser they offered Hackaday an interview slot.

We had a lot of fun talking to [Grant]. Unfortunately the wireless microphones the Mouser videographer was using were picking up a lot of interference. This didn’t directly affect our recording setup as we were using a handheld voice recorder, but we kept getting interrupted as they tried to figure out the problem. Still, as you can see from the video below, we managed to get all the way through a few questions about [Grant’s] introduction to electronics at a young age, his first job out of school working for Industrial Light and Magic, and his advice to others who want to get into electronics and specifically robots. He mentions his early learning was guided by the books of Forrest Mims and that these days learning about electronics is no more than a keyword search away.