The Latest John Deere Repair Lawsuit Now Has The Go-Ahead

December 8, 2023 by Jenny List 50 Comments

Long time readers will have followed the twists and turns of the John Deere repair saga, in which the agricultural machinery manufacturer has used DRM to restrict the repair of its tractors. It may be hot stuff on the prairies, but it matters to everyone because it’s a key right-to-repair battleground. Now the company’s attempt to throw out the latest class-action lawsuit, this time in Illinois. has failed, paving the way for a meaningful challenge.

This lawsuit is special because has the aim of determining whether or not Deere conspired to drive up the cost of repair and edge out independent mechanics. It comes against a backdrop in which their promised access to repair software which we reported on back in January has failed to materialize, and this is likely to figure as an act of bad faith.

A failing of corporate culture is that the organisation can in its own eyes, never be wrong. In Deere’s case they have accrued plenty of bad publicity in the years they’ve pursued this ill-advised business model, and in case that weren’t enough they’ve alienated their core customers out on the farms to the extent that a second-hand Deere from before the DRM era has more value than its newer counterparts. Deere genuinely do make very good tractors, so for farmers loyal for generations to turn their backs on them is a very significant story indeed. One has to ask, how much bad publicity and how many lawsuits do they have to have before someone at head office in Moline figures out that DRM in tractors (or anything else for that matter) isn’t the great idea they once thought it was? Maybe this one will finally herald the moment when that happens.

Header image: Nheyob / CC BY-SA 4.0

The Deere Disease Spreads To Trains

December 6, 2023 by Jenny List 37 Comments

If the right-to-repair movement has a famous story, it’s the familiar green and yellow John Deere tractor. Farmers and mechanics have done their own repairs as long as there have been tractors, but more recent Deeres have been locked down such that only Deere-authorised agents can fix them. It’s a trend that has hurt the value of a second-had Deere, but despite that it appears to be spreading within the machinery world. Now there’s a parallel on Polish railways, as Polish-made Newag electric passenger trains have been found to give errors when serviced by non-Newag workshops.

At the heart of the problem are the PLCs which control all aspects of a modern rail traction system, which thanks to a trio of Poland and Germany based researchers have been found to play a range of nasty tricks. They’ll return bogus error codes after a set date which would presumably be reset by the official service, if the train has been laid up for a while, or even if they are detected via GPS to have visited a third-party workshop. Their work will be the subject of a talk at 37C3 which should be worth watching out for.

It will be especially interesting to juxtapose the reaction to this revelation with cases such as the Deere tractors, because of course Poland is part of the European Union. We’re not specialist EU competition lawyers, but we know enough to know that the EU takes a dim view of these types of practices and has been strong on the right to repair. Who knows, Polish trains may contribute further to the rights of all Europeans.

Beating Apple’s Secret Lid Angle Sensor Calibration With Custom Tool

September 26, 2023 by Maya Posch 35 Comments

Among the changes made by Apple to its laptops over the years, the transition from a Hall sensor-based sleep sensor to an angle sensor that determines when the lid is closed is a decidedly unpopular one. The reason for this is the need to calibrate this sensor after replacement, using a tool that Apple decided to keep for itself. That is, until recently [Stephan Steins] created a tool which he creatively called the ‘nerd.tool.1‘. This widget can perform this calibration procedure with the press of its two buttons, as demonstrated on [Louis Rossmann]’s YouTube channel.

This new angle sensor was first introduced in late 2019, with Apple’s official reason being an increased level of ‘precision’. As each sensor has to be calibrated correctly in order to measure the magnetic field and determine the associated lid angle, this means that third-party repair shops and determined MacBook owners have to transplant the chip containing the calibration data to a replacement sensor system. Until now, that is. Although the nerd.tool.1 is somewhat pricey at €169 ($179 USD), for a third-party MacBook repair shop this would seem to be a steal.

It is however unfortunate that Apple persists in such anti-repair methods, with recently [Hugh Jeffreys] also calling Apple out on this during a MacBook Pro M1/M2 teardown video. During this teardown [Hugh] came across this angle sensor issue by swapping parts between two otherwise identical MacBook Pros, indicating just how annoying this need to calibrate one tiny lid angle sensor is.

Continue reading “Beating Apple’s Secret Lid Angle Sensor Calibration With Custom Tool” →

When Tail Lights Lose Touch With Reality

September 9, 2023 by Jenny List 129 Comments

To study the history of the automobile is to also be a student of technological progress — as with each decade’s models come new innovations to make them better handling, more corrosion-resistant, faster, more efficient, or whatever the needs of the moment dictate. But sometimes that technological advancement goes awry and works against the motorist, making for a vehicle that’s substantially worse than what went before. [FordTechMakuloco] has a video with an example in a Ford pickup, which we believe deserves to be shared.

The problem with the vehicle was simple enough, indeed it’s one we’ve had in the past ourselves. Water got into a tail light, and corroded some connectors. The difference with this Ford though was that such a simple fault took out the whole car, and that the fix for a simple tail light cost $5600. The first was due to a vehicle-wide CAN bus going down due to the electrical short, and the second was due to the assembly containing an assortment of wiring and modules which couldn’t be replaced separately. These included some form of side-facing parking radar, a component unnecessary for operation of the light itself. Some relatively straightforward design and component supply decisions such as separating subsystems across multiple CAN busses, ensuring individual modules are separately available, and even designing connectors to face downwards and self-drain, could have fixed it, but the automaker chose instead to build in some planned obsolescence. Would you buy a Ford truck after seeing the video below the break?

We’ve written here before about how automotive design has taken this wrong path, and even advanced a manifesto as to how they might escape it. This Ford tail light seems to us an egregious example of electronics-as-the-new-rust rendering what should be a good vehicle into a badly designed piece of junk, and honestly it saddens us to see it. Oddly, there was once a time when a Ford truck was about as good as you could get.

Continue reading “When Tail Lights Lose Touch With Reality” →

Hackaday Links: September 3, 2023

September 3, 2023 by Dan Maloney 16 Comments

Right-to-repair has been a hot-button topic lately, with everyone from consumers to farmers pretty much united behind the idea that owning an item should come with a plausible path to getting it fixed if it breaks, or more specifically, that you shouldn’t be subject to prosecution for trying to repair your widget. Not everyone likes right-to-repair, of course — plenty of big corporations want to keep you from getting up close and personal with their intellectual property. Strangely enough, their ranks are now apparently joined by the Church of Scientology, who through a media outfit in charge of the accumulated works of Church founder L. Ron Hubbard are arguing against exemptions to the Digital Millennium Copyright Act (DMCA) that make self-repair possible for certain classes of devices. They apparently want the exemption amended to not allow self-repair of any “software-powered devices that can only be purchased by someone with particular qualifications or training or that use software ‘governed by a license agreement negotiated and executed’ before purchase.

Continue reading “Hackaday Links: September 3, 2023” →

The McDonald’s Ice Cream Machine Saga And Calls For Right To Repair

August 30, 2023 by Maya Posch 45 Comments

The inside of a Taylor C709 ice cream machine, as seen from the back with the cover on the electronics removed. (Credit: iFixit) — The inside of a Taylor C709 ice cream machine, as seen from the back with the cover over the electronics removed. (Credit: iFixit)

Raising a likely somewhat contentious topic, iFixit and Public Knowledge have challenged the manufacturer behind McDonald’s ice cream machines to make them easy to diagnose and repair. This is a subject that’s probably familiar to anyone who is vaguely familiar with US news and the importance of ice cream at McDonald’s locations to the point that a live tracker was set up so that furtive customers can catch a glimpse at said tracker before finding themselves staring in dismay at an ‘Out of Order’ sign on one of these Taylor ice cream machines.

The story is more complex than just a machine being “broken”, however. The maintenance contracts are lucrative, the instruction manual is long, and the error codes are cryptic. When you add to that the complexity of cleaning and maintaining the machines, it’s tempting to just claim the machine is out of order. These Taylor machines (the C602 and the C709 from the iFixit video) are a bit more complex than your usual ice cream maker in that they also have a pasteurization element that’s supposed to keep already poured mix safe to use the next day.

Continue reading “The McDonald’s Ice Cream Machine Saga And Calls For Right To Repair” →

The World’s First Agricultural Right To Repair Law

April 29, 2023 by Jenny List 29 Comments

Long time readers will know that occasionally we mix up our usual subject matter with a dash of farm equipment. Usually the yellow and green variants that come from John Deere, as the agricultural manufacturer has become the poster child for all that is wrong in the fight for the right to repair. An old Deere is worth more than a nearly new one in many places, because for several years now their models have had all their parts locked down by DRM technologies such that only their own fitters can replace them. Now after a long legal fight involving many parties, the repair and parts company iFixit sound justifiably pleased as they announce the world’s first agricultural right to repair law being passed in the US state of Colorado. (Nitter)

This may sound like a small victory, and it will no doubt be followed by further rearguard actions from the industry as similar laws are tabled in other states. But in fact as we read it, with this law in place the game is de facto up for the tractor makers. Once they are required to release any access codes for the Coloradans those same codes will by extension be available to any other farmers, and though we’re guessing they won’t do this, they would be best advised to give up on the whole DRM idea and concentrate instead on making better tractors to fix their by-now-damaged brands.

It’s exciting news for everybody as it proves that right-to-repair legislation is possible, however since this applies only to agricultural machinery the battle is by no means over. Only when all machines and devices have the same protection can we truly be said to have achieved the right to repair.

We’ve reported on this story for a long time, here’s a previous piece of legislation tried in another state.