If you are not a gamer, or simply a casual player, you may not have heard about the recent breach of Sony’s Playstation Network. In short, the network was infiltrated on April 17th, and the service was completely shut down on the 19th as a precautionary measure. Now, more than a week later services have yet to be restored, but Sony is finally starting to talk a bit more about what happened.
At this point, nobody knows the total extent of the data stolen, but stories are emerging that indicate just about everything that could be accessed was accessed. Sony admits that information such as names, addresses, passwords, and security questions have all been accessed by an unauthorized third party. They have also not completely ruled out the possibility that credit card data has been stolen as well.
It seems the situation has turned from a mere inconvenience to PSN users into a full-blown security and PR nightmare. After a breach like this with so many questions left unanswered, and the gaming network rendered completely useless, we have to ask:
When everything is “fixed” and back to normal, what could Sony possibly do to regain your trust?