A Windows Control Panel Retrospective Amidst A Concerning UX Shift

Once the nerve center of Windows operating systems, the Control Panel and its multitude of applets has its roots in the earliest versions of Windows. From here users could use these configuration applets to control and adjust just about anything in a friendly graphical environment. Despite the lack of any significant criticism from users and with many generations having grown up with its familiar dialogs, it has over the past years been gradually phased out by the monolithic Universal Windows Platform (UWP) based Settings app.

Whereas the Windows control panel features an overview of the various applets – each of which uses Win32 GUI elements like tabs to organize settings – the Settings app is more Web-like, with lots of touch-friendly whitespace, a single navigable menu, kilometers of settings to scroll through and absolutely no way to keep more than one view open at the same time.

Unsurprisingly, this change has not been met with a lot of enthusiasm by the average Windows user, and with Microsoft now officially recommending users migrate over to the Settings app, it seems that before long we may have to say farewell to what used to be an intrinsic part of the Windows operating system since its first iterations. Yet bizarrely, much of the Control Panel functionality doesn’t exist yet in the Settings app, and it remain an open question how much of it can be translated into the Settings app user experience (UX) paradigm at all.

Considering how unusual this kind of control panel used to be beyond quaint touch-centric platforms like Android and iOS, what is Microsoft’s goal here? Have discovered a UX secret that has eluded every other OS developer?

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Degrees Of Freedom, But For Whom?

Opening up this week’s podcast, I told Kristina about my saga repairing our German toilet valve. I’m American, and although I’ve lived here over a decade, it’s still surprising how things can be subtly different from how they worked back home.

But what was amazing about this device was that it had a provision for fine adjustment, and to some extent relied on this adjustment to function. Short version: a lever mechanism provides mechanical advantage to push a stopper against the end of a pipe to block the water flow, and getting the throw of this mechanism properly adjusted so that the floater put maximum pressure against the pipe required fine-tuning with a screw. But it also required understanding the entire mechanism to adjust it.

Which makes me wonder how many plumbers out there actually take the time to get that right. Are there explicit instructions in the manual? Does every German plumber learn this in school? I was entirely happy to have found the adjustment screw after I spent 15 minutes trying to understand the mechanism, because it did just the trick. But is this everyone’s experience?

I often think about this when writing code, or making projects that other people are likely to use. Who is the audience? Is it people who are willing to take the time to understand the system? Then you can offer them a screw to turn, and they’ll appreciate it. But if it’s an audience that just doesn’t want to be bothered, the extra complexity is just as likely to cause confusion and frustration.

Going To Extremes To Block YouTube Ads

Many users of YouTube feel that the quality of the service has been decreasing in recent years — the platform offers up bizarre recommendations, fails to provide relevant search results, and continues to shove an increasing amount of ads into the videos themselves. For shareholders of Google’s parent company, though, this is a feature and not a bug; and since shareholder opinion is valued much more highly than user opinion, the user experience will likely continue to decline. But if you’re willing to put a bit of effort in you can stop a large chunk of YouTube ads from making it to your own computers and smartphones.

[Eric] is setting up this adblocking system on his entire network, so running something like Pi-hole on a single-board computer wouldn’t have the performance needed. Instead, he’s installing the pfSense router software on a mini PC. To start, [Eric] sets up a pretty effective generic adblocker in pfSense to replace his Pi-hole, which does an excellent job, but YouTube is a different beast when it comes to serving ads especially on Android and iOS apps. One initial attempt to at least reduce ads was to subtly send YouTube traffic through a VPN to a country with fewer ads, in this case Italy, but this solution didn’t pan out long-term.

A few other false starts later, all of which are documented in detail by [Eric] for those following along, and eventually he settled on a solution which is effectively a man-in-the-middle attack between any device on his network and the Google ad servers. His router is still not powerful enough to decode this information on the fly but his trick to get around that is to effectively corrupt the incoming advertising data with a few bad bytes so they aren’t able to be displayed on any devices on the network. It’s an effective and unique solution, and one that Google hopefully won’t be able to patch anytime soon. There are some other ways to improve the miserable stock YouTube experience that we have seen as well, like bringing back the dislike button.

Thanks to [Jack] for the tip!

Faster Computers Lead To Slower Experiences?

Ever get that funny feeling that things aren’t quite what they used to be? Not in the way that a new washing machine has more plastic parts than one 40 years its senior. More like “my laptop can churn through hundreds of gigaflops, but when I scroll it doesn’t feel great.” That perception of smoothness might be based on a couple factors, including system latency. A couple years ago [danluu] had that feeling too and measured the latency of “devices I’ve run into in the past few months” (based on this list, he lives a more interesting life than we do). It turns out his hunch was objectively correct. What he wrote was a wonderful deep dive into how and why a wide variety of devices work and the hardware and software contributors to latency.

Let’s be clear about what “latency” means in this context. [danluu] was checking the time between a user input and some response on screen. For desktop systems he measured a keystroke, for mobile devices scrolling a browser. If you’re here on Hackaday (or maybe at a Vintage Computer Festival) the cause of the apparent contradiction at the top of the charts might be obvious.

Q: Why are some older systems faster than devices built decades later? A: The older systems just didn’t do much! Instead of complex multi-tasking operating systems doing hundreds of things at once, the CPU’s entire attention was bent on whatever user process was running. There are obvious practical drawbacks here but it certainly reduces context switching!

In some sense this complexity that [danluu] describes is at the core of how we solve problems with programming. Writing code is all about abstraction. While it’s true that any program could be written directly in machine code and customized to an individual machine’s hardware configuration, it would be pretty inconvenient for both developer and user. So over time layers of sugar have been added on top to hide raw hardware behind nicer interfaces written in higher-level programming languages.

And instead of writing every program to target exact hardware configurations there is a kernel to handle the lowest layers, then layers adding hotplug systems, power management, pluggable module and driver infrastructure, and more. When considering solutions to a programming problem the approach is always recursive: you can solve the problem, or add a layer of abstraction and reframe it. Enough layers of the latter makes the former trivial. But it’s abstractions all the way down.

[danluu]’s observation is that we’re just now starting to curve back around and hit low latency again, but this time by brute force! Modern solutions to latency largely look like increasingly exotic display technologies and complex optimizations which reach from UI draw functions all the way down to the silicon, not removing software and system infrastructure. It turns out the benefits of software complexity in terms of user experience and ease of development are worth it most of the time.

For a very tangible illustration of latency as applied to touchscreen devices, check out the Microsoft Research video after the break (linked to in [danluu]’s piece).

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