If you’re an Android fan, there’s a good chance you’ve heard of the Nexus 5X. The last entry in Google’s line of low-cost Nexus development phones should have closed the program on a high note, or at the very least maintained the same standards of quality and reliability as its predecessor. But unfortunately, a well known design flaw in the Nexus 5X means that the hardware is essentially a time-bomb. There are far too many reports of these phones entering into an endless bootloop right around the one year mark to say it’s just a coincidence.
The general consensus seems to be that faulty BGA chip soldering on the CPU works lose after about a year or so of thermal stress. Whatever the reason, [hillbillysam] recently found himself the proud owner of a dead Nexus 5X. Resigned to the fact that he would need to get a new phone, he at least wanted to get some of his data off the device before it went to that big landfill in the sky.
As it turns out these bootlooped phones can temporarily be revived by cooling them down, say by putting them in the freezer for a few hours. There’s plenty of debate as to why this works, but even our own [Lewin Day] can testify that it does seem to get the phone booting again; though only until it comes back up to operating temperature. With this in mind, [hillbillysam] reasoned that if he kept the phone as cold as possible while it was running, it may stay operational long enough for him to pull his files off of it over USB.
He couldn’t exactly freeze the phone in a block of ice, but remembering his high school chemistry, he came up with something pretty close. By adding salt to water, you can significantly lower temperature at which it freezes. Putting the phone into a watertight bag and submerging it in this supercooled solution is an easy and non-destructive way of keeping it very cold while still being accessible over USB.
His Nexus 5X was able to keep kicking the whole time it was luxuriating in its below-freezing saltwater bath, giving him plenty of time to copy everything he needed. It doesn’t sound like the kind of spa day we’d like to have personally, but to each their own.
Upgrading RAM in the average computer is a relatively trivial task. Pop the case open, and you slide the new sticks into the extra slots. It’s not the same case for smartphones and tablets — in the endless quest for the slimmest form factor, all parts are permanently soldered. In addition, every device is essentially bespoke hardware; there’s no single overarching hardware standard for RAM in portable devices. You could find yourself searching high and low for the right chips, and if you do track them down, the minimum order quantity may very well be in the thousands.
Unless, of course, you had access to the Shenzhen markets where it’s possible to buy sample quantities of almost anything. Given access to the right parts, and the ability to solder BGA packages, it’s a simple enough job to swap a bigger RAM chip on top of the CPU during the repair.
It was but two weeks ago when I told my story of woe — the tale of an LG Nexus 5X that fell ill, seemingly due to a manufacturing fault at birth. I managed to disassemble it and made my way through a semi-successful attempt at repair, relying on a freezer and hairdryer to coax it back to life long enough to backup my data. Try as I might, however, I simply couldn’t get the phone running for more than ten minutes at a time.
All was not in vain, however! I was rewarded for documenting my struggles with the vast experience and knowledge of the wider Internet: “Hairdryers don’t get as hot as heatguns!”
It turned out I had just assumed that two similar devices, both relying on a hot bit of metal and a fan as their primary components, must be virtually identical if rated at a similar power draw. I was wrong! Apparently the average hairdryer stays well cooler than 150 degrees Celsius to avoid melting one’s silky locks or burning the skin. I even learned that apparently, wet hair melts at a lower temperature than dry hair. Who knew?
Armed with this knowledge, I rushed out and bought the cheapest heat gun I could find — around $50. Rated up to 600 degrees C, this was definitely going to be hotter than the hairdryer. With the prevailing opinion being that I had not applied enough heat in general, I decided to also increase the heating period to 90 seconds, up from a quick 30 second pass originally.
Oh Nexus 5X, how could you? I found my beloved device was holding my files hostage having succumbed to the dreaded bootloop. But hey, we’re hackers, right? I’ve got this.
It was a long, quiet Friday afternoon when I noticed my Nexus 5X was asking to install yet another update. Usually I leave these things for a few days before eventually giving in, but at some point I must have accidentally clicked to accept the update. Later that day I found my phone mid-way through the update and figured I’d just wait it out. No dice — an hour later, my phone was off. Powering up led to it repeatedly falling back to the “Google” screen; the dreaded bootloop.
Stages of Grief
I kept my phone on me for the rest of the night’s jubilant activities, playing with it from time to time, but alas, nothing would make it budge. The problem was, my Nexus still had a full day’s video shoot locked away on its internal flash that I needed rather badly. I had to fix the phone, at least long enough to recover my files. This is the story of my attempt to debrick my Nexus 5X.