We’ve all been there. You’ve found a beautiful piece of older hardware at the thrift store, and bought it for a song. You rush it home, eager to tinker, but you soon find it’s just not working. You open it up to attempt a repair, but you could really use some information on what you’re looking at and how to enter service mode. Only… a Google search turns up nothing but dodgy websites offering blurry PDFs for entirely the wrong model, and you’re out of luck.
These days, when you buy an appliance, the best documentation you can expect is a Quick Start guide and a warranty card you’ll never use. Manufacturers simply don’t want to give you real information, because they think the average consumer will get scared and confused. I think they can do better. I’m demanding a new two-tier documentation system—the basics for the normies, and real manuals for the tech heads out there.
Continue reading “Give Us One Manual For Normies, Another For Hackers”







