Life On Contract: How To Find Clients As An Engineering Contractor

The following is my personal advice, it probably doesn’t apply to all contractors, but it’s certainly applied to me. When you start contracting, your most pressing question is probably “how do I find clients” so here’s what little I’ve learned so far…

1. Don’t

For some, contracting is seen as a potential escape route from the hum-drum of a dull, often political office environment. But contracting isn’t always the answer. Pay, while often better, is inconsistent. I’ve had clients pay two months late (and think it’s normal), pay the wrong amount (due to misunderstanding currency conversion) and just plain forget to sign off an invoice. Chasing down these invoicing issues will all be your job. Clients will say “we’ll definitely hire you” and then a contract will never happen.

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Should You Outsource Manufacturing? A Handy Guide

A lot of people assume that the product development cycle involves R&D, outsourcing to a Chinese manufacturer, and then selling the finished product. It’s almost ingrained in our heads that once a prototype has been developed, the next step involves a visa and airplane tickets. Here is a guide that will explore a few other options, and why outsourcing may not be appropriate for everyone.

First, let’s talk about goals. We’ll assume you’re not a large company, and that you don’t have a huge budget, and that you’re just getting started with your product and don’t have big volumes; a startup trying to sell a kit or breakout board, or a consumer electronics product. Your goals are the following:

  1. Validate your product in the market. Build a minimum viable product and get it in the hands of lots of users
  2. Get the most bang for your limited bucks. All money should go towards getting products out the door
  3. Reduce risk to your company so that any single failure doesn’t crater the whole operation and you can safely grow.

With that in mind, what are your options?

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Life On Contract: How To Have A Meeting

Meetings can actually be useful. It’s hard to believe, but they can actually save time if done right. While most of us are in a perpetual state of torture by Kevin in marketing holding another three-hour meeting during lunch hours, there are a few of us who know their hidden power when put in the right hands.

Working as a contractor, wasted meetings mean wasted billable hours. Even wasted meeting time is covered in the cost of the contract it runs the risk of giving the client the impression that you’re not as productive as originally thought. Organized, productive meetings show that you know what you’re doing and that the cost of your services as a whole is a good value. Yeah, some meetings suck but they are necessary and should be productive.

A meeting needs three things to be worth the time spent on it.

  1. A well prepared for, simple, and clear agenda.
  2. A time limit.
  3. Something needs to be written down at the end of it.

I’ll start with the third item as it shapes the rest. The point of a meeting is to have something to write down at the end of the meeting. Any meeting that ends up in anything requiring fallible human memory was a waste of everyone’s time. This includes, verbal agreements, handshake agreements, ideating (pronounced idioting), brainstorming, think tanking, and the like.

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Life On Contract: Estimating Project Time

You sit there, irritation bubbling deep within as minute forty-five of the meeting ticks past on the clock in the corner of the office. Fight or flight is in a contest with your attention span as you struggle to keep an interested look on your face while they drone on. Real work could be done in this time. Maybe if you go to the bathroom you could sort of… fast forward the meeting. Panicked thinking continues for a bit until your awareness snaps back to the babble of words in the room.

“How long will it take you to do this?” the manager asks.

“A couple of days maybe?” You reply in turn. The manager nods and you take your escape. Little do you know that you have failed.

The project swerves out of control. Two days on the dot the manager is there expecting results. How? How did this happen again? It felt right! Two days is all you’d need to do such a simple project. It ended up taking a week.

The next meeting you say two weeks just to be sure. Everyone nods gravely, upset that something would take so long, but the work must be done. Two days later you sheepishly wander into the manager’s office with a completed project. He looks pleased but confused. The next meeting, he insists that you can do it in half the time. You and your fragile pride bowl ahead only to deliver late. The mystery!

This was my life until I started bugging the more experienced around me. I learned a lot from them and I ended up distilling it down into a few rules.

  1. There Is No Other Unit Than Hours
  2. Be honest.
  3. Get Granular.
  4. Promise a Range. Give a Deadline.

Why?

Why does someone want a time estimate? What are they going to do with this information? When working on a contract job it often feels like sticking a foot in a trap when a time estimate is given. Are they going to hold me to this? What if it goes wrong? After all, we are not fortune tellers. Unless the manager is extremely bad or you show yourself to be extremely lax in your duties, it is unlikely that a time estimate will be used against you.

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From Project To Kit: After The Sale

However you sell your kits online, you’ll have to find a means of shipping them to the customer. For an online operation this unseen part of the offering is more important than any other when it comes to customer satisfaction, yet so many large players get it so wrong.

This is the final article in a series looking on the process of creating and selling a commercial kit from a personal electronic project (read all the posts in this series). We’ve looked at the market, assembling the kit and its instructions, and how to set up an online sales channel. In this part we’ll look at what happens when you’ve made the sale, how to get it safely to the customer and how to keep the customer happy after the sale by offering support for your products. We’ll also give a nod to marketing your site, ensuring a fresh supply of customers.

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Working For Elon Musk

One of my favorite types of science fiction character is found in the books of Ben Bova; a business mogul who through brilliance, hard work, and the force of personality drives mankind to a whole new level in areas such as commercializing space, colonizing the stars, battling governments, and thwarting competitors.

It is possible to name a few such characters in real life — influencing the electricity industry was George Westinghouse, automobiles was Henry Ford, and more recently Steve Jobs and Elon Musk. With Elon’s drive we may all finally be driving electric cars within 20 years and spreading out into space with his cheap rockets. Due to the latter he may be the closest yet to one of Bova’s characters.

So what’s it like to work for Elon Musk at Tesla or SpaceX? Most of us have read articles about him, and much that he’s written himself, as well as watched some of his many interviews and talks. But to get some idea of what it’s like to work for him I greatly enjoyed the insight from Ashlee Vance’s biography Elon Musk – Tesla, SpaceX, and the Quest for a Fantastic Future. To write it Vance had many interviews with Musk as well as those who work with him or have in the past. Through this we get a fascinating look at a contemporary mogul of engineering.

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From Project To Kit: The Final Furlong

This article is the fifth in a series looking at the process of bringing an electronic kit to market from a personal project. We’ve looked at market research, we’ve discussed making a product from your project and writing the best instructions possible before stuffing your first kits ready for sale. In this article we’ll tackle the different means of putting your kits out there for sale.

Given a box of ready-to-sell kits, what next? You have to find some means of selling them, getting them in front of your customer, making the sale, sending them to the purchaser, and safely collecting their money. A few years ago this was an expensive and risky process involving adverts in print magazines and a lot of waiting, but we are fortunate. The Internet has delivered us all the tools we need to market and sell a product like an electronic kit, and in a way that needn’t cost a fortune. We’ll now run through a few of those options for selling your kits, before looking at shipping, marketing, and post-sales support in the final article in the series.

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